LITTLE RED BOOK - MANAGING AGENT DIRECTORY NOVEMBER 2007

publication date: Nov 26, 2007

A
Abbott Management Ltd
26A Cadogan Square,
London SW1X 0JP
Tel: 020 7225 1995
Email: info@abbottmanagement.co.uk
Website: www.abbottmanagement.co.uk
Region: London
Contact: Mark Belcher

Acland and Lensam Property Management
193-195 New Kings Road,
Fulham, London SW6 4SS
Tel: 020 7731 2900 • Fax: 020 7731 2735
Email: padudley@acland.co.uk
Region: South West London and parts of Surrey
Contact: Mrs P A Dudley
We are a small company, well known in our area for more than 80 years, with considerable expertise in management and all aspects of chartered and building surveying.

Ad Interim Ltd
Property Letting & Management Agents
36 Foresters Close,
Wallington,
Surrey SM6 9DH
Tel: 0800 6940398
Fax: 020 8401 2995
Email: enquiries@adinterim.co.uk/ martin.anderson@adinterim.co.uk
Region: London, Home Counties, South, and South West England.
Contact: Martin Anderson
Low-cost, superior quality, proactive block management by a growing company. Steadily winning and subsequently keeping clients from our larger competitors, with a rapidly spreading reputation for professionalism and excellence.

Andrews Leasehold Management
133 St Georges Road, Harbourside,
Bristol BS1 5UW
Tel: 0117 9294400
Email: leasehold@andrewsonline.co.uk
Region: Bristol, Bath, Gloucester, Cheltenham and Swindon
ALSO AT;
2 Wallington Square, Wallington,
Surrey SM6 8RG
Tel: 0208 7732788
Email: leasehold@andrewsonline.co.uk
Region: London and Tunbridge Wells
We offer a full residential leasehold management service.

APA Management & Letting Ltd
The Old Signal Box,
Torquay Railway Station,
Rathmore Road,
Torquay, Devon TQ2 6NU
Tel: 01803 214861 • Fax: 01803 292008
Email: info@apa-europe.com
Website: www.apa-europe.co.uk

Appletons
22 High Street,
Stockton-on-Tees TS18 1LS
Tel: 01642 675555 • Fax: 01642 678924
Email: appletons@btinternet.com
Region: North East England
Contact: John Wilson FRICS
Long-established independent management company, voted back by owners and residents annually since 1968 (450 units). So bring your block (no size limit) to us and experience efficient maintenance back-up.

ARMA
Association of Residential Managing Agents
178 Battersea Park Road,
London SW11 4ND
Tel: 020 7978 2607 • Fax: 020 7498 6153
Email: info@arma.org.uk • Website: www.arma.org.uk
Contact: David Hewett
(See our advertisement on page 41)

Aspect Property Management Ltd
The Old Pump House,
84 Albert Hall Mansions,
Kensington Gore,
London SW7 2AQ
Tel: 0207 581 7900
Contact: Christopher Remers FRICS, FIRPM.

Aston Croft
68 Western Road,
Hove, BN3 2JQ
Tel: 01273 203209
Email: paul@astoncroft.com
Website: www.astoncroft.com
Contact: Paul Thorsen BSc (Hons) MRICS MIRPM FNAEA FICBA
We work in the areas of commercial, retail and residential. We are a professional business.

Aston Rose
35c North Row, Mayfair,
London W1K 6DH
Tel: 020 7629 1533 • Fax: 020 7409 0876
Email: johnwilliams@astonrose.co.uk
Website: www.astonrose.co.uk
Region: South east (predominantly within the M25)
Contact: John Williams BSc (Hons) FRICS, Managing Director, Helen Mighall AIRPM, Head of Residential Block Management, Edward Butler, Deputy Head of Residential Block Management. Aston Rose is a multi-disciplinary chartered surveying practice. Our residential management department is greatly enhanced by the ability to provide considerable professional expertise on most property requirements in-house. This has proved to be a key factor in winning new clients, particularly on the larger blocks.

Atlantis Property Services Ltd
Atlantis House, 122 Castle Street,
Reading RG1 7RG
Tel: 0118 959 6464 • Fax: 0118 959 6480
Email: info@atlantisproperty.co.uk
Website: www.atlantisproperty.co.uk
Region: Berkshire, Hampshire, Oxfordshire
Contact: Andrew Strong
ARMA members with more than 25 years combined property management experience. In our Reading office we have a wealth of experience in this field and are proud to manage some of Reading’s and the surrounding areas most prestigious apartment complexes and estates. We pride ourselves on our excellent customer service in this field that is the key to our success.

B
Beauclere House Surbiton
Managements LTD (BHSML)
1 Regent Road,
Surbiton KT5 8NN
Tel: 020 8399 8776
Email: m.cotton@f2s.com; derek_middleton@hotmail.com
Contact: Mr Derek Middleton, Mr Michael Cotton
BHSML owns the freehold of a block of eight flats and garages at Beauclere House, 6 South Bank, Surbiton KT6 6DL, which is the address of the registered office of BHSML. BHSML is owned by the eight registered lessees of the various flats and garages and manages Beauclere House on their behalf.

Benjamin JC Mire BSc (Estate Management) FRICS
Trust House, PO Box 589, Edgware,
Middlesex HA8 4DY
Tel: 0845 260 1515, ex: 208
Email: bmire@trustplc.com

Bircham Dyson Bell
50 Broadway,
London SW1H 0BL
Tel: 020 7227 7028
Email: johnstephenson@bdb-law.co.uk
Website: www.bdb-law.co.uk
Contact Name: John Stephenson
Nominated for Real Estate Team of the Year at the Lawyer Awards 2007, our real estate team advises on numerous property transactions for its clients, and is recognised as a leader in the field of freehold claims and lease extensions for flats and houses. We ensure that all our transactions are completed in a professional and efficient manner, utilising tax efficient structures.
Our clients number some of the UK’s leading property owners, including investors, funders, retailers, developers or organisations and individuals occupying property, all of whom benefit from a range of specialist services tailored to their needs.

Blue Property Management UK LTD
17 St Peters Gate,
Nottingham NG1 2JF
Tel: 07812 521206
Email: peter@bluepropertymanagementuk.com
Website: www.bluepropertymanagementuk.com
Contact: Peter Evans

BNS Management Services
18 Badminton Road,
Downend,
Bristol BS16 6BQ
Tel: 0117 9570809
Fax: 0117 9701285
Email: info@bns.co.uk
Website: www.bns.co.uk
Region: Bristol and surrounding areas, and South West and South Wales
Contact: Andrew Simmonds
We manage blocks from three units to in excess of 80 units in the Bristol area. We have been awarded a four-year contract to manage HMOs on behalf of Bristol City Council. We have an in-house maintenance department. We offer a 24-hour service. We have strong links to many local trades and property solicitors. We can instigate right to manage.

Bridgen Management Ltd
6 Empress Place,
London SW6 1TT
Tel: 020 7381 1061
Fax: 020 7598 5415
Email: enquiries@bridgenman.com
Contacts: Jon Halse & Paul Whitehouse
We are a small bespoke property management company specialising in small (largest 19 units) blocks/houses of flats in SW1, 3, 5, 7 and W8, 10, 11 & 14. We offer a personal proactive service to our clients.

BSC Management Services,
4 The Courtyard, Ashengrove, Calbourne,
Isle of Wight PO30 4HU
Tel: 01983 555100/531555 • Fax: 01983 531851
Email: glsbsc@btconnect.com
Website: bscmanagement.co.uk
Region: Isle of Wight
Contact: Mrs Gillian Shaw, Mrs Rebecca Blake
Specialists in leasehold property management, new build and conversions. Only IOW member of ARMA. Experienced managers offering quality professional service covering the Isle of Wight. Free advice given.

Bush Property Management Ltd
Bridge House, 1 Bridge Court, Fishergate,
Norwich NR3 1UF
Tel: 01603 614004 • Fax: 01603 761276
Email: info@bushmanagement.co.uk
Website: www.bushmanagement.co.uk
Region: Norwich plus a 30-mile radius
Contact: David R Bush FRICS, FARLA, MIRPM
Our specialist and personal service has been responsible for securing a significant number of new instructions in the past 12 months.

C
Capital Property Management LTD
No.1 The Quadrant, 135 Salusbury Road,
London NW6 6RJ
Tel: 020 7328 4001 • Fax: 020 7328 2007
Email: howard.bunyan@capitalproperty.co.uk
Region: The Greater London area
Contact: Howard Bunyan, Simon Benjamin,
Howard Weinstein
A company solely dedicated to the management of residential blocks and estates, providing a tailor-made service to suit all requirements.

Carrick Johnson Management
Services Limited
22a Victoria Parade, Torquay TQ1 2BB
Tel/Fax: 01803 389211
Email mail@carrickjohnson.com
Region: Devon
Contact: C G M Johnson
Carrick Johnson are a small firm of managing agents who specialise in block management and work closely with Resident Directors to ensure that the block of flats are run successfully.

Castlebar Management Ltd
27, Mount Park Road, Ealing, London W5 2RS
Tel: 020 8991 2564 • Fax: 020 8991 2557
Email: lread@castlebar.co.uk
Website: www.castlebarmanagement.co.uk
Region: Ealing and Chiswick
Contact: Laurence Read
Castlebar provides a quality, comprehensive property management service for blocks of flats and residential estates in the west London area. Laurence Read is a member of the ARMA Council and Chairman of the ARMA Practice Committee. We make time to do things well.

Castleford Management
5a New Orchard, Poole, Dorset BH15 1LY
Tel: 01202 682299 • Fax: 01202 678769
Email: enquiries@castlefordmanage.co.uk
Website: www.castlefordmanage.co.uk
Region: Dorset, Hampshire, Wiltshire and Devon
Contact: Anthony Ford
With over 25 years experience in the property business and a wide portfolio of clients Castleford Management tailors a complete management package to suit all types of block and estate.

Caxtons Chartered Surveyors
49/50 Windmill Street, Gravesend,
Kent DA12 1BG
Tel: 01474 330 890
Website: www.caxtons.com
Region: Kent, Essex and South East London
Contact: Kevin Guthrie
Caxtons, one of the largest independent firms of Chartered Surveyors in the South East, manages some 5,000 residential properties throughout Kent, Essex and South East London. Our residential block management clients expect and receive a personal and professional service from our dedicated team. We are committed to achieving the best possible results for our clients.

Also at;
1 Castle Street
Canterbury
CT1 2QF
Tel: 01227 788 088

107 Watling Street
Gillingham
ME7 2YX
Tel: 01634 576 000

Chainbow
16th Floor, Tower Building, 11 York Road,
London SE1 7NX
Tel: 020 7928 9944 • Fax: 020 7928 9626
Email: property@chainbow.com
Website: www.chainbow.com
Region: Nationwide
Contact: Jason Miles
At Chainbow, we like to think that we’re unique in the world of residential property management. Our philosophy and reputation for service has been built by hard work. From its formation in 1989, the company has evolved to become pre-eminent in property management. Chainbow works with developers such as Bellway and Taylor Wimpey, residential management companies such as Poplar Dock Management Company (E14), but perhaps most importantly, Chainbow works closely with the residents themselves who are the real day to day consumers of the service. Chainbow handles every facet of the management of the properties from service charge budgeting and handling day-to-day issues to advising on longer-term management strategy. Examples include dealing with extensive fire damage at Bacon Street (E2), swimming pool leaks at Jubilee Heights (NW2), soil stacks at Landmark Heights (E5) and water supply emergencies at The Chandlery (E1). Chainbow has launched media campaigns to raise awareness of scams, and to try to ensure that flat owners and lessees get a fair deal. For instance, our lead in exposing insurance commission scams resulted in a 40% reduction on the insurance premium, and a refund of £42,000 for the owners at one development that we manage. It is impossible to say that issues will never arise, but what we do guarantee is that we are always available and willing to get things put right quickly, professionally and with the minimum of fuss. Beyond property management.

Circle Residential Management Ltd
23 St Georges Road, Cheltenham, GL50 3DT
Tel: 01242 222307
Fax: 01242 222665
Email: carol.nelson@circlemanagement.co.uk
Website: www.circlemanagement.co.uk
Contact: Carol Nelson
Nationwide agents dealing solely in the management of leasehold residential/commercial property. No-win, no-fee recovery of ground rent/service charges or full management service, no fees for rent collection.

Centro Plc
Mid-day Court
30 Brighton Road, Sutton, Surrey SM2 5BN
Tel: 020 8401 1000
Fax: 020 8770 0001
Email: info@centro.plc.uk
Website: www.centro.plc.uk
Contact: Alison Clarke. PA to Mr R P Harwood

Chelsea Property Management Ltd
30 Thurloe Street,
London SW7 2LT
Tel: 020 7584 7850
Fax: 020 7590 4990
Email: tstevenson@chelseaman.com
Region: Tim Stevenson FRICS, Jeremy Davies

Colin Cohen Property Management
21 Oakdene Park, London N3 1EU
Tel: 020 8959 6870 • Fax: 020 8959 9967
Email: ccpm@talk21.com
Contact: Colin Cohen
Managing agent specialising in all administration, budgeting, and giving a personal yet professional service.

Colin R Hanner, CEA AIRPM
30 St Nicholas Crescent, Pyrford, Surrey GU22 8TD
Tel: 01932 343 261 or 07969 516 258
Email: colin@realacorn.com

Compton Property management ltd
45-51 Wychtree Street, Morriston, Swansea SA6 8EX
Tel: 01792 315457 • Fax: 01792 315513
Email: susan@comptongroup.com
Region: M3 corridor
Contact: Susan Mosford and Keran Dyer
Compton Property Management, an ARMA member, manages flats, mainly along the M3 corridor: the freeholds are owned by other Compton Group Companies, which are looking to expand their ground rent portfolios.

Cosy Lettings
53 Hyde Road,
Paignton,
Devon TQ4 5BP
Tel: 01803 553399
Fax: 01803 553285
Email: bm@cosylettings.com
Website: www.cosylettings.com
Region: South West
Contact: Lucy Hoare
Cosy Lettings have become members of ARMA and are committed to continued staff training in this sector to ensure our leaseholders are up to date with latest legislation.

Cotswold Property Management
Services Ltd
3 The Annexe, The Wheelhouse,
Bonds Mill Estate, Stonehouse,
Gloucestershire GL10 3RF
Tel: 01453 825694
Fax: 01453 826303
Email: admin@cpmsltd.co.uk
Region: Gloucestershire, Worcestershire, Birmingham, Staffordshire, Derbyshire
Contact: Elizabeth McDougall BSc(Hons) MRICS MIRPM.

Cottons
361 Hagley Road,
Edgbaston,
Birmingham B17 8DL
Tel: 0121 247 2030
Fax: 0121 247 2040
Email: property@cottons.co.uk
Contact: Mark Ward and Peter Longden

County Estate Management
79 Cavendish Street,
London W1W 6XB
Tel: 020 7436 2080 • Fax: 020 7436 1040
Email: andreas.palikiras@countyestate.co.uk
Website: www.countyestate.co.uk
Region: Nationwide
Contact: Andreas Palikiras
County Estate Management (CEM) has been providing specialist residential property management services since 1991. We are members of ARMA and ARLA and consistently develop our staff though IRPM and ACCA accredited courses. We are dedicated to personal service, efficiency and maximising the property interests of our clients and leaseholders. Managing a diverse national portfolio, we can add real value to your investment through a wide range of services.

Countrywide Property Management
7 Vine Terrace, High Street, Harborne,
Birmingham B17 9PU
Tel: 0121 428 3334 • Fax: 0121 428 3383
Email: patrick.ward@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: West Midlands
Contact: Patrick Ward
Countrywide’s energetic Birmingham Team believe in setting standards when it comes to customer service and find that positive feedback encourages developers to appoint them as managing agents on new schemes.

also at;
113 Old Christchurch Road,
Bournemouth BH1 1EP
Tel: 01202 589587 • Fax: 01202 589758
Email: bob.kislingbury@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Dorset, Somerset and Devon
Contact: Bob Kislingbury
The experienced Team act predominantly for residents, providing a personal service designed to meet clients’ particular needs, dealing with a range of developments, from prestigious cliff-top properties to new development.

also at;
20/22 Gloucester Place,
Brighton BN1 4AA
Tel: 01273 608746 • Fax: 01273 691426
Email: peter.eaton@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: West Sussex
Contact: Robert Fryzer
The well-established Team manage a portfolio ranging from small modern developments through to prestigious blocks with porters. They are also actively involved in the management of landmark new developments.

also at;
190 Queens Road,
Hastings TN34 1RG
Tel: 01424 424030
Email: john.butler@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: East Sussex and Kent
Contact: John Butler
Acting for both resident management companies and freeholders the Team at Countrywide’s Hastings office provide advice to clients on the management of a diverse range of properties including prestigious management blocks and retirement schemes as well as modern purpose-built developments.

also at;
5 Tivoli Walk,
Cheltenham GL50 2UX
Tel: 01242 260640 • Fax: 01242 579627
Email: lyn.harvey@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Cotswolds, Bristol, Bath
Contact: Lyn Harvey
The dedicated Cheltenham Team work mainly for residents management companies who in several cases have been clients for many years. The Team is supported by their own resident building surveyor.

also at;
Princess House, Princess Way,
Swansea SA1 3LW
Tel: 01792 482494
Fax: 01792 482480
Email: shane.harrison@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Cardiff, Swansea and South Wales
Contact: Shane Harrison
Headed by a highly experienced manager, the office provides a comprehensive service, managing both new and established developments, offering personal service designed to meet an individual client’s requirements.

also at;
161 New Union Street, Coventry CV1 2PL
Tel: 024 7655 0303 • Fax: 024 7652 0774
Email: steve.cox@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Midlands and North
Contact: Steve Cox
Coventry is a regional office comprising a 30-strong Team with an unparalleled reputation for quality service standards, having established streamlined accounting and administration procedures.

also at;
7th Floor, Grosvenor House, 125 High Street, Croydon CR0 9XP
Tel: 020 8686 7773 • Fax: 020 8686 9200
Email: charles.turl@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Surrey, West Kent, and Central, South and West London
Contact: Charles Turl
Countrywide’s Croydon office have a highly experienced Team, a number of who have worked their way up through the business, having joined at junior level.

also at;
48 Granby Street,
Leicester LE1 1DH
Tel: 0116 254 8364 • Fax: 0116 254 8349
Email: martin.chuter@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Leicestershire, Northamptonshire, Lincolnshire and South Yorkshire
Contact: Martin Chuter
Countrywide’s well-established Leicester Team have, over the years, earned their business through word of mouth recommendation and are proud of the fact that they regularly receive recommendations from existing clients.

also at;
760 Lea Bridge Road, Walthamstow,
London E17 9DH
Tel: 020 8556 9211 • Fax: 020 8539 8543
Email: chris.shakespeare@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: East and North London, Hertfordshire, into Cambridgeshire and Bedfordshire.
Contact: Chris Shakespeare
The Team manage a number of interesting developments and their responsibilities include wildlife habitat and water extraction as well as a development incorporating a fire station.

also at;
98 Barlow Moor Road,
Didsbury,
Manchester M20 2PN
Tel: 0161 446 2556 • Fax: 0161 434 9753
Email: nicholas.day@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: North Wales, Cheshire, Greater Manchester, Lancashire and North Yorkshire
Contact: Nicholas Day
This office opened as a response to clients’ requirements, is already developing a reputation for quality service, and has been instructed on a number of iconic developments.

also at;
5 Sovereign Gate, 308-314 Commercial Road, Portsmouth PO1 4BL
Tel: 023 9287 6755 • Fax: 023 9283 8130
Email: martin.growse@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Hampshire
Contact: Martin Growse
The Team are responsible for one of the South Coast’s most prestigious marina developments and have been instructed to manage a major new development in Portsmouth’s historic dockyard.

also at;
Central House, Clifftown Road,
Southend on Sea SS1 1AB
Tel: 01702 236400 • Fax: 01702 335734
Email: mike.buss@cpmdirect.co.uk
Website: www.cpmdirect.co.uk
Region: Essex, Suffolk and Norfolk
Contact: Mike Buss
While many agents boast a Team with a combined experience of 40 or 50 years, there are few that can call on one member alone with 45 years of continuous service.
Covenant Management
19 Wychwood Paddocks, Charlbury,
Oxford OX7 3RW
Tel: 01608 813 140 • Fax: 01608 819 100
Email: info@covenant-management.co.uk
Website: www.covenant-management.co.uk
Region: Thames Valley and the Cotswolds
Contact: James Cockle
We are chartered surveyors specialising solely in block management, with specialist expertise in the management of developments of high historical and architectural value, as well as modern developments.

Crabtree Property Management Ltd
Hathaway House, Popes Drive,
London N3 1QF
Tel: 020 8371 7070 • Fax: 020 8371 7080
Email: post@crabtreeproperty.co.uk
Website: www.crabtreeproperty.co.uk
Region: South East England
Contact: Terry White
Crabtree Property Management Ltd is a specialist residential block managing agent based in Finchley, north London, who manage approximately 10,000 units spread across South East England. They are regulated by the FSA and are long-standing ARMA members. For further information, see their website at www.crabtreeproperty.co.uk. Crabtree Property Management Ltd leads the way in the residential sector with a range of innovative and imaginative management solutions.

Crown Property Management
127 Reddenhill Road,
Torquay TQ1 3NY
Website: www.crownpropertymanagement.co.uk
Contact: Darren Stocks

Curry & Partners
Flat & Service Charge Management,
45 Summer Row,
Birmingham B3 1JJ
Tel: 0121 233 0500
Fax: 0121 233 0014
Website: www.curryandpartners.com
Contact: Brett Willams
Birmingham based Curry & Partners is an established firm of chartered surveyors, responsible for the care of more than £750 million worth of clients’ assets throughout the UK. Our Flat & Service Charge Management Department manages some 220 developments made up of approximately 6,000 units throughout the UK. The team is headed by Brett Williams (Chairman of ARMA) and Bob Simonds who have a wealth of experience in this field. In order to ensure the smooth running of our developments, we boast a dedicated team of property managers and property assistants who are qualified to IRPM standard together with a specialist accounts team who are the engine room of our business. We have a portfolio of developments including older and modern apartment blocks, mixed commercial/residential buildings and mixed estates of houses/apartments and feel that with our dedication to keeping abreast of new regulations/legislation and ensuring that as our business grows, we constantly review our systems, procedures and staffing levels, we offer our clients a personal and professional service at a competitive cost.

D
Daniells Harrison Chartered Surveyors
The Old Manor House, Wickham Road, Fareham, Hampshire PO16 7AR
Tel: 01329 221199 • Fax: 01329 221185
Email: mpb@dhcs.co.uk
Website: www.dhcs.co.uk
Region: Hampshire, Isle of Wight, West Sussex, East Dorset
Department Name: Property Management Department
Contact: Martyn Brown BSc. MRICS
RICS and ARMA members, with extensive and growing residential and commercial management portfolio. Client base includes local and regional developers, resident management companies, investor landlords and LVT appointments.

Dauntons Soar Residential
Management Services
8 Denbigh Street,
London SW1V 2ER
Tel: 020 7834 1032
Fax: 020 7630 8819
Email: management@dauntons.co.uk
Website: www.dauntons.co.uk
Region: Central London (Westminster/Pimlico/Chelsea/Fulham/Notting Hill Gate/Holland Park), Clapham, Battersea, Chiswick, Hammersmith, Fulham, South Kensington
Contact: Simon L Pring
We are an efficient organisation, with customer satisfaction paramount (lessees, joint freeholders, RTM companies, etc). Response to a lessee survey was good and complimentary. We are chartered surveyors, ARMA and ISO9001 accredited.

Deacon
Oxford House, Oxford Road,
Bournemouth BH8 8HA
Tel: 08000 92 93 94
Website: www.deacon.co.uk
Deacon is a specialist of blocks of flats insurance and provider of complimentary products. Working in partnership with property owners, landlords, managing agents and residential management companies on comprehensive insurance solutions.

Defries and Associates Ltd
120 Brent Street,
London NW4 2DT
Tel: 020 8202 0759
Fax: 020 8732 8432
Email: info@defriesltd.com
Region: London and Home Counties
Contact: Penny Gostyn and Janet Porter
A small but rapidly expanding firm committed to offering a high-quality service in the block management sector. Until very recently operating mainly in Greater London, we are now able to offer our management services in the Home Counties north of London.

Douglas and Gordon
67 Warwick Square,
London SW1V 2AR
Tel: 020 7963 4646 • Fax: 020 7963 4647
Email: propman@dng.co.uk
Website: www.douglasandgordon.com
Regions: Greater London
Contact: Patrick Flynn MIRPM, Jane Munro MIRPM
The time has never been so good for independent firms of managing agents, providing the personal service and bespoke management that the larger corporation struggles to provide. Douglas and Gordon have seen a 30% increase in business over the past 12 months as prospective clients respond to their personalised style of management. The use of web-based accounting and virtual notice boards aids transparency and adds to that service.

DMH Stallard
Leasehold Enforcement Team,
Gainsborough House,
Pegler Way,
Crawley RH11 7FZ
Tel: 01293 605197
Fax: 01293 663490
Email: kevin.lever@dmhstallard,com
Region: England and Wales
Department Name: Leasehold Enforcement
Contact: Kevin Lever, Head of Leasehold Enforcement
We are a specialist legal service for landlords and resident management companies providing expertise in leasehold enforcement, enfranchisement and RTM. Our services include the collection of service charges and rent, nuisance and other breaches.

Drawflight Estates Ltd
190 Queens Road, Hastings,
East Sussex TN34 1RG
Tel: 01424 424030 • Fax: 01424 441020
Email: info@drawflightestates.co.uk
Website: www.drawflightestates.co.uk
Region: Hastings and surrounding areas
Department name: Property Management
Contact: Tony Shields MIRPM, Andrew Martin AIRPM
Drawflight Estates was founded in 1983 and has been managing properties in Hastings and the surrounding areas ever since then. Drawflight Estates are members of ARMA and the director, Mr Tony Shields, is a Member of the Institute of Residential Property Managers and Mr Andrew Martin, a senior property manager, is an Associate Member of the Institute of Residential Property Managers. We manage blocks ranging from four flats up to 50+ flats. Drawflight Estates is at the forefront of property management and is regularly called upon to give advice on block management. Mr Shields has on occasion been appointed as manager/receiver for the LVT.

Drivers & Norris
407-9 Holloway Road,
London N7 6HP
Tel: 020 7607 5001
Fax: 020 7609 5031
Email: management@drivers.co.uk
Website: www.drivers.co.uk
Region: London within M25
Department name: Management Department
Contact: Lina Agathengelou
Experienced in managing property for over 150 years, our clients include property development companies, overseas landlords, individual landlords and RTM companies. Covering all aspects of property management, including: rent/ground rent collection; service charge collection; preparing service charge accounts; arranging buildings insurance; organising contracts with cleaners, gardeners, etc; site visits; liasing with our survey department to prepare specifications for major works and serving the relevant Section 20 notices. All of our management services are dealt with in accordance with current relevant legislation and codes of practice of RICS, ARMA, ARLA, NAEA, IRPM.

E
Edgar Horn (part of Labyrinth Properties Ltd)
Chardin House,
Chardin Road,
London W4 1RJ
Tel: 020 8995 5284 (will be answered Granville & Co; our London residential management practice)
Fax: 020 8996 5037
Email: neilmaloney@granvilles.com
Website: www.labyrinthproperties.com
Region: London & home counties
Contact: Neil L Maloney FRICS FRIPM MEWI
Edgar Horn is the professional services arm of the Labyrinth Properties Ltd property management group, with its associated London practice of Granville & Co., who specialise in long leasehold residential management. We provide advice to landlords and lessees on all building construction and maintenance issues as well as party wall matters, service charge and other litigious building disputes, valuations and visual surveys (eg home buyer reports, capital expenditure programmes, schedule of dilapidations).

Encore Homes Limited
Bower House,
1 Stable Street,
Hollinwood,
Oldham OL9 7LH
Tel: 0845 600 6444
Fax: 0161 219 7201
Email: info@encorehomes.co.uk
Website: www.encorehomes.co.uk
Region: North West (concentrating on Greater Manchester)
Contact: Miss Marcia Palmer
Encore Homes offers a tailor-made leasehold management service solution. Our team is dedicated to maintaining the highest levels of personal service and efficiency. Our aim is to offer value for money and added value to property investment.

Enfranchisement & Leasehold Solutions Ltd
18 Sloane Gardens,
London SW1W 8DL
Tel: 0870 1123 357
Fax: 020 7730 6007
Email: enquiries@els-els.com
Website: www.els-els.com
Region: The main focus is London and South, but can cover anywhere in England.
Contact: Andrew Lyndon-Skeggs
Estate & Property Management Ltd
Chelsea House, 8-14 The Broadway,
Haywards Heath,
West Sussex RH16 3AP
Tel: 01444 410069
Fax: 01444 417453
Email: nick@epm-ltd.co.uk
Website: www.epm-ltd.co.uk
Region: Sussex and borders
Contact: Nick Womersley, Lynne Johnson
We only specialise in the management of leasehold blocks of flats or freehold developments where service charges are paid. Much of our new business comes from referrals from satisfied customers.

F
Federation of Private Residents’ Association
59 Mile End Road,
Colchester CO4 5BU
Tel: 0871 200 3324/01206 855888
Fax: 01206 851616
Email: info@fpra.org.uk
Website: www.fpra.org.uk
Region: England and Wales
Contact: John Peartree
FPRA members are leaseholders or owner/occupier estate associations. FPRA provides advice on legal and other matters by means of a quarterly newsletter or responses to queries. FPRA also lobbies on issues to the government.

Fell Reynolds
125 Sandgate Road, Folkestone, Kent CT20 2BL
Tel: 01303 854123
Fax: 01303 851494
Email: management@fellreynolds.com
Website: www.fellreynolds.com
Region: National, South coast, South West, South Wales and the Midlands
Department: Fell Reynolds’ Management Department
Contact: Roderick D Baker
Fell Reynolds continues to grow due to the new-build sector. Management consultancy for large and small management company schemes. In 2006, selected as managing agents for schemes over 400 units.

Flats & General Management Ltd
11-15 High Street,
Great Bookham,
Surrey KT23 4AA
Tel: 01372 450606
Fax: 01372 459342
Email: info@flatsmanagement.co.uk
Website: www.flatsmanagement.co.uk
Region: London and home counties
Contact: Ken Ford
Flats & General Management Ltd provides a proactive approach to all types of block and property management within the London area. Bridging the gap between freeholder and leaseholder, while ensuring assets are achieving their full potential.

Fortune Management
19 Red Road, Borehamwood,
Herts WD6 4SR
Tel: 020 8905 1621
Fax: 020 8953 7258
Email: info@fortunemanagement.co.uk
Website: www.fortunemanagement.co.uk
Region: North & Central London & Hertfordshire
Contact: Sheila Benson
Our reputation has resulted in gaining major clients in the past 12 months including mansion blocks in Bayswater, Hampstead and in Highgate and a prestigious new estate in Hendon.

Freehold Property Services Ltd
133 Church Lane, Handsworth Wood,
Birmingham B20 2HJ
Tel: 0121 551 5988
Email: propertyservices@homes.f2s.com
Region: West Midlands
Contact: Vanessa Morgan
We specialise in management of leasehold properties.

Fry & Company
52 Moreton Street,
London SW1V 2PB
Tel: 0207 821 0099
Fax: 0207 821 0044
Email: admin@fry.co.uk
Website: www.fry.co.uk
Region: Central London
Contact: Veronica Muir
Specialist firm of managing agents offering a bespoke service particularly to owners of enfranchised buildings

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Goldsborough Estates
Bridge House, Outwood Lane,
Horsforth,
Leeds LS18 4UP
Tel: 0800 731 6287
Fax: 0113 239 0555
Email: enquiries@goldsboroughestates.co.uk
Website: www.goldsboroughestates.co.uk
Goldsborough Estates is a member of the BUPA Group and specialises in the management of housing specifically designed to provide independent living for people aged over 55 throughout the UK. With dedicated regional management who are able to respond to situations effectively and professionally through to our finance, sales and legal teams, we pride ourselves on our level of customer service. We are active members of the ARHM that was established to promote and maintain high standards of management in retirement housing and whose members abide by a government approved Code of Practice.

Goring Chase Residents Association Ltd
A2 Yeoman Gate Yeoman Way,
Worthing,
West Sussex BN13 3QZ
Tel: 01903 828728
Fax: 01903 828729
Email: robert.smytherman@ntlworld.com
Contact: Mr Prentice Templeton
Region: South East
Private block of 46 flats at the junction of The Strand and Goring Street in Worthing.

Grace Miller & Co
2a Lambton Road,
London SW20 0LR
Tel: 020 8944 9889
Fax: 020 8944 0950
Email: mail@gracemiller.co.uk
Website: www.gracemiller.co.uk
Region: South and South West London and North Surrey
Contact: Jonathan C Miller MIRPM
We specialise in the management of all types of blocks of flats and residential estates, and offer a prompt, friendly, proactive service tailored to each client’s own particular requirements.

Gross Fine
Saffron House
Saffron Hill,
London EC1N 8YB
Tel: 0870 702 2700
Fax: 0870 702 2701
Email: enquiries@grossfine.com
Website: www.grossfine.com
Region: London

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Haywards Property Services
Saffron House, Saffron Hill,
London EC1N 8YB
Tel: 0870 703 9090
Fax: 0870 703 9091
Email: info@haywardsps.co.uk
Website: www.haywardsps.co.uk
Region: London

Hillcrest Estate Management Ltd
108 Whiteladies Road,
Clifton,
Bristol BS8 2RP
Tel: 0117 9730600
Fax: 0117 9237507
Email: info@bpm-hpa.co.uk
Website: www.hillcrestestates.co.uk
Region: South West: Bristol, Bath, Swindon, Taunton
Contact: Adam Church
Specialising in residential block management with an emphasis on a high-quality personal approach and attention to detail. We are members of ARMA and offer fully managed, accounts only and insurance-only services designed to meet the needs of our individual clients. Fully trained, experienced and polite staff always available to discuss your requirements and act quickly to ensure the properties in our portfolio are well cared for.

Hobdens Property Management Ltd
26 High Street,
Littlehampton,
West Sussex BN17 5EE
Tel: 01903 724040
Fax: 01903 726035
Email: info@hobdensmanage.co.uk
Website: www.hobdensmanage.co.uk
Region: West Sussex
Contact: Rita Tasker, Darren Dalton
Hobdens, established in 1946, is a family run managing agent that offers a personal service. We manage blocks and private estates along the Sussex coast, predominantly between Worthing and Bognor.

Homecare Property Management ltd
356, Lymington Road, Highcliffe,
Dorset BH23 5EY
Tel: 01425 270 751
Fax: 01425 277999
Email: john_woodhouse@btconnect.com
Contact: John Woodhouse

Homes & Watson Partnership Ltd
Denward House, 50 Writtle Road, Chelmsford, Essex CM1 3BU
Tel: 01245 266663
Fax: 01245 496939
Email: homesandwatson@hotmail.com
Website: www.homesandwatson.com
Region: Home Counties, London, East Anglia, West Country
Contact: John Pritchard
Chartered housing managers, established 1998. Member of ARMA. Clients include resident management companies, RTM companies, builders and developers. Specialists in quality management of large and small residential apartment blocks.

HML Andertons Ltd
16 Grosvenor Road,
Aldershot,
Hampshire GU11 1DP
Tel: 01252 320777
Fax: 01252 342037
Email: gareth.brown@hmlandertons.com
Website: www.hmlandertons.com
Region: West Surrey, Hampshire, West Sussex
Contact: Gareth Brown
HML Andertons’ Aldershot office is a satellite office to our Croydon operation and provides a first-class management service to a range of developments within Surrey, Hampshire and West Sussex. Experienced staff, with the resources of the Croydon team, together with ARMA and IRPM memberships and established relationships with local contractors, put us in the ideal position to look after your property.

HML Andertons Ltd
117 Christopher Wren Yard,
Croydon CR0 1QG
Tel: 0845 177 8800
Fax: 0845 177 0804
Email: sue.paul@hmlandertons.com
Website: www.hmlandertons.com
Region: South London, Surrey, East Sussex, Kent
Contact: Sue Paul
HML Andertons are property and estate managers who specialise in managing a diverse spectrum of properties. Established in the Croydon area for over 35 years, our ARMA and IRPM memberships, professionalism and experience ensure your development is managed to the highest standard.

HML Hawksworth Ltd
Gillingham House,
38-44 Gillingham Street,
London SW1V 1HU
Tel: 020 7802 0000
Fax: 020 7802 0001
Email: gillian.byfield@hmlhawksworth.com
Website: www.hmlhawksworth.com
Region: Central London
Contact Gillian Byfield
HML Hawksworth have been managing properties in some of London’s most prestigious postcode areas for over 15 years. From our offices in Victoria, we offer a bespoke management service, designed to suit our clients’ needs. Our memberships of ARMA and the IRPM, together with the Investors in People accreditation demonstrate our commitment to property and estate management and to the staff who look after our clients’ properties.

HML Mandells Ltd
Ostro House,
420 Finchley Road,
London NW2 2HY
Tel: 020 7472 5757
Fax: 020 7435 3325
Email: benjamin.conway@hmlmandells.com
Website: www.hmlmandells.com
Region: North London
Contact: Ben Conway
HML Mandells have been managing residential and commercial properties in north London since 1979. We provide an all-encompassing management service that enables a range of clients, from resident management companies and private landlords to banks and commercial organisations, maximise value from their property investments.

HML Shaw Ltd
25-27 Kew Road,
Richmond,
Surrey TW9 2NQ
Tel: 020 8948 3211
Fax: 020 8948 8734
Email: david.jackson@hmlshaw.com
Website: www.hmlshaw.com
Region: South west London, Middlesex, Surrey, Berkshire, Buckinghamshire
Contact: David Jackson
Based in Richmond for over 25 years, HML Shaw has a strong local presence and long-established relationships with many of our clients. Our experienced management teams ensure that every property we look after benefits from informed and cost-effective management whilst our memberships of the RICS and ARMA guarantee compliance with all relevant Codes of Practice.

Huggins Edwards & Sharp
11-15 High Street,
Great Bookham,
Surrey KT23 4AA
Tel: 01372 450655
Fax: 01372 459342
Email: info@hes-bookham.co.uk
Website: www.hugginsedwards.co.uk
Region: London and home counties
Contact: Nick Harvey
Huggins Edwards & Sharp is a general practice chartered surveyors with a long and successful history in property management for freeholders and leaseholders in the residential/ commercial market.

Hurford Salvi Carr
3 Castle Gate,
Castle Street,
Hertford SG14 1HD
Tel: 01992 500040
Email: management@hscpm.co.uk
Website: www.hscpm.co.uk
Contact: Steve Drake
Hurford Salvi Carr Property Management specialises in block management with fast financial reporting; lettings management and building surveying; right to manage, company formation and administration, leasehold valuation tribunal cases.

I
Ian Gibbs Estate Management (IGEM)
49-51 Windmill Hill, Enfield, Middlesex EN2 7AE
Tel: 020 8370 4810 • Fax: 020 8370 4890
Email: estman@iangibbs.com
Website: www.iangibbsestman.com
Region: London and South East England
Contact: John Gibbs
Through dedicated and experienced staff, IGEM focuses on residential property management. Our clients include the largest developers in the country. We are members of ARMA, ARHM and RICS.

Integrity Property Management Ltd
Jubilee House, Merrion Avenue, Stanmore,
Middlesex HA7 4RY
Tel: 020 8954 6500
Stanmore’s newest property management company, managing buildings and estates from Central London to Milton Keynes, and serving areas in between.

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JJ Homes (properties) ltd
146 Stanley Park Road, Carshalton SM5 3JG
Tel: 020 8296 0181
Website: www.jjhomes.co.uk
Contact: Anthony Tokatly
Residential block and estate management specialists covering southwest London and Surrey. We are a member of ARMA (Association of Residential Managing Agents)

John Mortimer Property Management Ltd
Bagshot Road, Bracknell, Berkshire RG12 9SE
Tel: 01344 823664 • Fax: 01344 300303
Email: JohnMortimer@jmlettings.co.uk
Website: www.jmlettings.co.uk
Region: Nationwide
Contact: John Mortimer
Established since 1990, we cover all of the UK including London. Specialised tailored service and 24-hour cover is the hallmark of this well-established company.

Johnson Cooper
Phoenix House, Christopher Martin Road, Basildon, Essex SS14 3EZ
Tel: 01268 706600 • Fax: 01268 706689
Email: info@johnsoncooper.co.uk
Website: www.johnsoncooper.co.uk
Region: Essex, London and surrounding counties primarily, extending to south of England
Contact: Steve Whybrow
Specialist residential block management agent acting for freeholders and RMCs. Ability to respond to enquiries and process accounting information quickly has led to a high success rate for acquiring new buildings to manage through recommendation.

Jordan & Cook
31 Chapel Road, Worthing BN11 1EG
Tel: 01903 820740 • Fax: 01903 215379
Email: management@jordanandcook.co.uk
Website: www.jordanandcook.co.uk
Region: West Sussex
Department: Jordan & Cook Property Management Department
Contact: Mrs Jackie Terry
Members of ARMA and RICS, involved in residential and commercial management, sales, letting, surveying and other professional property services. Approachable and reliable, our fees are competitive and the service is friendly and efficient.

K
Kensington Flats
24 Thurloe Street, South Kensington,
London SW7 2LT
Tel: 020 7589 6699 • Fax: 020 7589 6654
Email: Jeremy@kensingtonflats.com
Website: www.kensingtonflats.com
Region: London
Contact: Jeremy Fraser
It’s good to be small! Because of our size ARMA-registered Kensington Flats provides a tailored personal service to our landlords and tenants while continuing to expand – 2006 saw a 5% rise in block management acquisitions.

Kinleigh Folkard & Hayward
KFH House, 5 Compton Road,
London SW19 7QA
Tel: 020 8739 2000 • Fax: 020 8739 2155
Email: rbenson@kfh.co.uk
Website: www.kfh.co.uk
Region: London
Contact: Richard Benson
Kinleigh Folkard & Hayward is a member of ARMA and manages one of the largest residential property portfolios in London. The company provides a range of services including supervision of staff, maintenance contracts, resident’s enquiries, service charge budgets, accounting and full company secretarial service.

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Labyrinth Properties Ltd
Head Office: 2 The Gardens, Fareham,
Hampshire PO16 8SS
Tel: 01329 285858 • Fax: 01329 285859
Fareham Office: Same address and fax as Head Office
Tel: 01329 222277
Surrey Office: Thames House, 41a High Street, Egham, Surrey TW20 9D
Tel: 01784 471555 • Fax: 01784 434001
West Country Office: 4 Northleigh House, Thorverton Road, Matford Park, Exeter, Devon EX2 8HF
Tel: 01392 824430 • Fax: 01392 824431
West Midlands Office: 12a Birmingham Road, Sutton Coldfield, Birmingham B72 1QG
Tel: 0121 355 8808 • Fax: 0121 321 2689
Anglian Office: 5b High Road, Chadwell Heath, Romford,
Essex RM6 6PU
Tel: 0208 586 1185 • Fax: 0208 586 1123
South East Office: 27 Gildredge Road, Eastbourne, Sussex BN21 4RU
Tel: 01323 646646 • Fax: 01323 739731
Central Southern Office: Suite 23 Cherry Orchard North, Kembrey Park, Swindon, Wiltshire SN2 8UH
Tel: 01793 420400 • Fax: 01793 420470

Lamberts Chartered Surveyors
387 City Road,
London EC1V 1NA
Tel: 020 7278 8191 • Fax: 020 7837 5790
Email: William.heneker@lambertsurv.co.uk
Website: www.lambertsurv.co.uk
Region: Central and greater London
Contact: William Heneker BSc (Hons) MRICS MIRPM
Lamberts manages numerous residential blocks ranging from converted houses comprising as few as three flats to many large purpose-built blocks, the largest of which is an estate of 271 dwellings set in substantial landscaped grounds. In addition, we manage blocks that employ full-time staff, including blocks with 24-hour concierge services. We are corporate members of the RICS and ARMA and have representation with the IRPM. We are ISO accredited and directly authorised and regulated by the FSA in respect of insurance business.

Longhurst Homes
5 The Triangle, Enterprise Way, NG2 Business Park, Nottingham NG2 1AE
Tel: 0115 964 3073 • Fax: 0115 985 2430
Email: andy.patchitt@longhurst-group.org.uk
Website: www.longhurst-group.org.uk
Region: The Midlands
Contact: Andy Patchitt
We are a registered social landlord and own or manage more than 5,000 properties throughout the Midlands, and specialise in the management of leasehold and retirement property.

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Mainstay Group Ltd
Whittington Hall, Whittington Road,
Worcester WR5 2ZX
Tel: 01905 357777 • Fax: 01905 361046
Email: mail@mainstaygroup.co.uk
Website: www.mainstaygroup.co.uk
Region: England and Wales
Department name: New business
Contact: David Clark FIRPM, Charles Lucas MRICS
A leading national managing agent with some 25,000 units in management acting for a wide range of regional and national clients across all residential and commercial property sectors. Our clients include most top 20 UK house builders as well as niche specialists nationwide and over 250 resident management companies. Mainstay offers a one-stop approach to mixed-use and regeneration schemes from concept to full management. Real expertise backed up by genuine commitment to customer service.

Management Direct (UK) Ltd
Suite C, 42 Station Road East,
Oxted,
Surrey RH8 OPG
Tel: 01883 723095
Fax: 01883 715487
Email: sharonturner@managementdirectuk.com
Website: www.managementdirectuk.com
Region: Inside the M25
Contact: Sharon Turner
We are a property management company that manages properties within the M25 and pride ourselves in being able to provide a professional and efficient service to all our clients.

Moretons Property Management
Services Ltd
72 Rochester Row,
London SW1P 1JU
Tel: 020 7932 0101
Email: fiona@moretons.co.uk
Website: www.moretons.co.uk
Region: Victoria, Pimlico, Westminster, Kensington, Chelsea and surrounding areas
Contact: Fiona Brook or Sharon Brandelli
Moretons is the leading independent property management company in SW1. We manage all types and sizes of block proactively and successfully. We have professional dynamic staff who are always up to date on current legislation through our ARMA membership. They are dedicated to running your building smoothly and efficiently. We also offer an extensive company secretarial service. Call us now for a friendly no obligation meeting to see what we can do to improve the management of your block.

myleasehold.com Limited
45 Chiltern Street,
London W1U 6LU
Tel: 020 7034 3435
Fax: 020 7486 8315
Email: mark@myleasehold.com
Website: www.myleasehold.com
Region: England and Wales
Contact: Mark Wilson BSc MRICS
Myleasehold.com offers a range of valuation services for lease extensions and enfranchisements to help purchasers, vendors and landlords of properties with short leases.

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Northern Counties Housing Association
Bower House, 1 Stable Street, Hollinwood,
Oldham OL9 7LH
Tel: 0845 605 9000 • Fax: 0161 219 7201
Email: leasehold@ncha.co.uk
Website: www.ncha.co.uk
Region: North West (concentrating on greater Manchester), South and West Yorkshire, NE Lincolnshire, and North Derbyshire
Department: Leasehold Business Unit
Region: Marcia Palmer
NCHA is a non-profit making organisation; as one of the largest housing associations in England, we provide over 22,000 homes for rent or sale, manage right to buy and leasehold properties.



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Parsons Son & Basley
32 Queens Road, Brighton,
East Sussex BN1 3YE
Tel: 01273 274017
Fax: 01273 821224
Website: www.psandb.co.uk
Email: martynsurman@psandb.co.uk
Region: South coast of England, Hastings to Bournemouth (predominantly
City of Brighton and Hove)
Contact: Martyn Surman FRICS, FBEng., FIAS, MIRPM
Parsons Son & Basley is a long-established independent firm of chartered surveyors, formed in 1825. We are well known along the south coast of England, particularly in the City of Brighton and Hove, where our headquarters are based. Also offices in Hove, Bognor Regis and Hastings. We manage some 4,000 residential long leasehold units in 400 properties. While property management is a large part of the firm’s business, Parsons Son & Basley is a broadly based practice, enabling an in-house capacity to provide professional expertise on most property matters. We are members of RICS, ARMA, ARLA, B&HEA, TEAM, and are authorised and regulated by the Financial Services Authority. Martyn Surman is a member of the ARMA Council, and two of our staff are qualified as Domestic Energy Assessors.

Pembertons Residential Ltd
Station House, 9-13 Swiss Terrace,
London NW6 4RR
Tel: 020 7586 7676 • Fax: 020 7586 6399
Email: pembertons@solitairegroup.co.uk
Website: www.pembertonsresidential.com
Region: Central London
Contact: John Thwaites
Pembertons have specialised in managing quality residential blocks in Central London for over 40 years. We receive regular recommendations by both landlords and tenants as a result of our reputation for improving management and maintenance standards at a reasonable cost. We are ARMA members and our experienced management team is fully committed to providing our clients with a quality service and tailormade advice.

Pennycuick Collins
9 The Square,
111 Broad Street,
Birmingham B15 1AS
Tel: 0121 665 4150
Fax: 0121 665 4190
Email: info@pennycuick.co.uk
Website: www.pennycuick.co.uk
Region: Midlands
Department Name: Residential Service Charge
Contact: Bethan Griffiths Tame BA(Hons) MIRPM, Sarah Hammond MIRPM or Peter Dening FRICS FIRPM
RICS and ARMA members offering a specialised customer based service to RMCs and investor landlords. Current management ranges from six units to 300, and from listed country mansion to new build.
Peverel OM Ltd
Marlborough House, Wigmore Place,
Wigmore Lane, Luton,
Bedfordshire LU2 9EX
Tel: 01582 393712
Email: newbusiness@peverelom.co.uk
Website: www.peverelom.co.uk
Contact: Valerie Peace
Peverel OM Ltd is part of the Peverel Group, one of the leading freeholders and managers of privately owned residential developments in the UK. Peverel OM Ltd manage a portfolio of approximately 1,000 developments across England and Wales, corresponding to around 65,000 individual properties. As such we can offer a level of experience and expertise which is second to none, providing a quality service to developers, landlords, residents, freeholders, management companies, right to manage companies and resident associations. Why not visit our flexible online information and payment service? It offers residents and property developers instant access to documents and financial statements and gives owners and tenants the option to receive sms text or email messages with development specific information, please register on Avenue at www.peverelom.co.uk

PHC Management Ltd
Unit 19 Mary Seacole Road,
The Millfields,
Plymouth PL1 3JY
Tel: 01752 257678
Fax: 01752 666804
Email: info@phc-management.com
Website: www.phc-management.com
Region: Devon and Cornwall
Contact: Mark Postle-Hacon
PHC Management Limited offers customer-focused property and facilities management services to residential and commercial clients. PHC Management Limited places the utmost importance on building and developing relationships with our clients through sharing objectives and goals in the pursuit of excellence. Through the development of client specific property and facilities management solutions, PHC Management Limited can offer low-risk, low-cost services. PHC Management Limited provides environments as our clients expect them, at a price our clients can afford. We passionately believe properties and facilities should make a positive contribution to the lives of the people that live in them or use them. When residents and occupiers want to focus on enjoying their property or the fine detail of their own business rather than on the detail of occupancy, PHC Management Limited are there to take ownership and responsibility for the management of the property and its facilities.

Philip A Chapman
134 High Street, Hythe, Kent CT21 5LB
Tel: 01303 298 405 • Fax: 01303 261 848
Email: richarda@philipachapman.co.uk
Website: www.philipachapman.co.uk
Region: East Kent
Contact: Richard Athow
We cover east Kent and specialise in blocks of flats management. We can also advise on lease extension, variations of right to manage as well as enfranchisement.

Prime 357 Ltd
Oaklands, Harewood Road, Collingham, Wetherby,
West Yorkshire LS22 5BZ
Tel: 07920 482272
Email: enquiry@prime357.co.uk
Region: West Yorkshire and North Yorkshire
Contacts: Steve Osborne, John Eaves
Prime 357 Ltd is a local company that offers an alternative to larger block management companies. We draw on wide practical knowledge to look after developments from eight to over 100 units.

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Quadrant Property Management Limited
(formerly Boyle & Co Property Management)
12 Tilton Street,
Fulham,
London SW6 7LP
Tel: 020 7386 8800
Fax: 020 7386 0440
Email: managers@quadman.co.uk
Region: Central, South West London
Contact: Jeremy Neville, John Plant or Barry Cannon
A well established local managing agent providing a personal and professional service. Our business is based on recommendation – approximately 80% of the buildings under management are for lessee management companies, RTM companies or resident landlords. Current Management Instructions range from between five and 220 units.

Qube Leasehold Property Management
24 Greville Street,
London EC1N 8SS
Tel: 0845 688 8843
Website: www.qubemanagement.com
Region: London, Northern Home Counties and Birmingham
Contact: Andrew Harding
Service provided: estate and block management and pre-build consultancy advice.

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Real Acorn Residential Estate Management
30 St Nicholas Crescent, Pyrford,
Surrey GU 22 8TD
Tel/Fax: 01932 343 261
Email: colin@realacorn.com
Website: www.realacorn.com
Region: Surrey, Guildford and Woking, and surrounding areas
Contact: Colin R Hanner CEA AIRPM
Managing as you would yourself without the workload yet all the attention to detail. Protecting your investment cost effectively, on time, and with professional integrity.

Real Estate Services Ltd
194 Bedford Road, Kempston,
Bedfordshire MK42 8BL
Tel: 01234 840555 • Fax: 01234 841181
Email: pat@resbedford.com
Region: Bedfordshire and surrounding local areas
Contact: Mr Pat Henry
A friendly and professional company who pride themselves in their high-quality lettings and management service. We boast a dedicated team who place major emphasis on customer service.

Realty Management Ltd
128 Wellington Road North,
Stockport SK4 2LL.
Tel: 0161 474 7677 • Fax: 0161 477 7886
Email: info@realtymgt.co.uk
Region: Greater Manchester, Cheshire and Lancashire
Contact: Alex Dempster MIRPM, Angela Harris, Paul Creamer
Specialists in management of resident management companies with more than 120 developments under our wings. Free advice to companies with management problems.

Ridgeway Estate Agents
11-12 Commercial Road,
Swindon,
Wiltshire SN1 5NF
Tel: 01672 516576
Fax: 01672 513729
Email: barry.mercer@ridgewayestateagents.co.uk
Region: Wiltshire & Gloucestershire
Contact: Barry Mercer
Personalised, professional service at competitive prices. Happy to visit and advise prospective clients how we can help in this increasingly regulated sector.

Ringley Chartered Surveyors
Ringley House, 349 Royal College Street,
London NW1 9QS
Tel: 020 7267 2900/ 020 7428 1970
Fax: 020 7267 9610
Email: maryanne.bowring@ringley.co.uk
Website: www.ringley.co.uk
Region: Central London & inner M25 belt. On-line pay-as-you-go management support nationwide
Department name: Estates Division: which encompasses Property Finance, Legal Services & Estates Operations teams
Contact: Andrew Kelleher MRICS MIRPM, Mary-anne Bowring MBEng MRICS MIRPM
Ringley leads the market in total financial transparency. Clients get private web space with over 18 functions online for leaseholders and instant financial reporting for directors. In 2006 we helped almost 300 clients with lease extension and freehold purchase issues (including those with absentee landlords), received two appointments as court appointed manager, commenced over 800 arrears litigation cases of which only about 30 needed presenting at court or LVT, the rest being settled. We believe in proactivity, delivery and action. Our partnership with clients will enhance the environment and probably the value of their home.

RLHA Group
1 Pickford Street, Aldershot,
Hampshire GU11 1TY
Tel: 01252 356000 • Fax: 01252 356001
Email: info@rlha.org.uk
Website: www.rlha.org.uk
Region: Predominantly south east England from Dorset round to Brentwood. Currently expanding in new regions outside of geographical area.
Contact: Bernadette Rose, Director of Group Operations.
Provide excellent property services in the retirement and non-retirement sector. One of the UK’s leading organisations to win right to manage developments.

Robert Irving Burns
23-24 Margaret Street,
London W1W BLF
Tel: 020 7637 0821 • Fax: 020 7636 9960
Email: john@rib.co.uk
Website: www.rib.co.uk
Contact: John Hayes FRICS IRRV

Roger McMilllan Properties Ltd
5 Woodend Park, Cobham, Surrey KT11 3BX
Tel: 01932 576444 • Fax: 01932 576 456
Email: roger.mcmillan@zen.co.uk
Region: Surrey and southern edge of Middlesex
Contact: James McMillan

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Salter Rex
Crown House,
265/7 Kentish Town Road,
London NW5 2TP
Tel: 020 7267 2071 • Fax: 020 7485 8488
Email: residential@salter-rex.co.uk.
Website: www.salter-rex.co.uk
Region: London within M25
Contact: Ted Stanley TechRICS MIRPM, Ben Preko MIRPM
Salter Rex provides property management and professional services to all clients, being established in 1854. Clients include property development companies, non-resident landlords and more recently, RTM companies. A full comprehensive management service is provided to all clients, tailored to their specific needs and requirements. In house chartered surveyors are able to deal with all aspects of building maintenance works, Section 20 notices and supervision of works. Enfranchisement notices and lease extension negotiations are also undertaken by our surveying department on behalf of clients and/or lessees. Members of RICS, ARMA, ARLA, NAEA,
IRPM.

Scotts (Putney) Ltd
4a Disraeli Road,
London SW15 2DS
Tel: 020 8789 1200
Fax: 020 8785 4017
Email: sgl@scotts-surveyors.co.uk
Sheridan’s Estate Agents
22 High Street, Shefford,
Bedfordshire SG17 5DG
Tel: 01462 814087
Fax: 01462 812223
Email: emma@sheridans-estates.com
Website: www.sheridans-estates.com
Region: Home counties
Contact: Nick Sheridan
The block management company offering a more personal level of service. Many years property management experience in the home counties. Flexible level of service be it big or small blocks.

Solitaire Property Management Ltd
Lynwood House, 10 Victors Way, Barnet, Hertfordshire EN5 5TZ
Tel: 020 8449 6125
Fax: 020 8364 8506
Email: info@solitairegroup.co.uk
Website: www.solitairegroup.com
Region: Nationwide
Contact: Derek Strand
Solitaire provides property management and professional services throughout the UK. Our services are used extensively by national and regional housebuilders as well as by numerous resident management companies. Our aim is to provide a professional standard of property management and to ensure our estates are managed in accordance with our clients and residents needs at a reasonable cost. We are members of ARMA and ARLA, and our practices are regulated by industry bodies.

St Andrews Bureau Ltd
18 Mill Road,
Cambridge CB1 2AD
Tel: 01223 352170
Fax: 01223 301172
Email: cambridge@sab.co.uk
Website: www.sab.co.uk
Also at;
18 Castle Street,
Hertford SG14 1HH
Tel: 01992 501752 • Fax: 01992 504974
Email: hertford@sab.co.uk
Website: www.sab.co.uk
Region: Cambridgeshire and Hertfordshire
Department Name: Property Managing & Residential Lettings
Contact: Claire Barron

Stride Limited
13 The Briars,
Waterberry Drive,
Waterlooville PO7 7YH
Tel: 023 9224 8790
Fax: 023 9224 8799
Email: info@stride.co.uk
Website: www.stride.co.uk
Specialist property insurance brokers, Stride offer blocks of flats insurance and cover for let property as well as a full range of business insurance such as D&O insurance.

Spencer lewis
164 Battersea Park Road, London SW11 4ND
Tel: 020 7627 2660 • Fax: 020 7622 5387
Email: propman@spencerlewis.co.uk
Website: www.spencerlewis.co.uk
Region: London
Contact: Jeremy Loudan
We manage residential blocks in the Chelsea, Knightsbridge, Kensington and Battersea areas.

Stiles Harold Williams
6 Babmaes Street, London SW1Y 6HD
Tel: 020 7389 1521 • Fax: 020 7389 1515
Email: pmerriman@shw.co.uk
Website: www.shw.co.uk
Contact: Peter Merriman
Property management is an increasingly regulated sector and an experienced, reputable and professional manager is essential to ensure compliance is maintained along with good service levels. Call for a free proposal.

Stonedale Property Management Ltd
79 New Cavendish Street,
London W1W 6XB
Tel: 020 7462 8088
Fax: 020 7462 8087
Email: info@stonedale.co.uk
Website: www.stonedale.com
Region: London and Docklands
Contact: Ruth Emanuel
Stonedale is a niche property management company offering a personal, efficient and bespoke service for the management of large residential buildings throughout London and the Docklands. We were formed in 1995 to offer a comprehensive service to our freeholder, head lessee and resident management company client base. Our service is tailor made for each property we manage, in the context of good estate management, relevant statutory provisions and professional guidelines.

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The Avenue Agency
Lytton House, 20 Lytton Road,
New Barnet,
Hertfordshire EN5 5BY
Tel: 020 8449 0262
Fax: 020 8449 3313
Email: lyttonhouse@btconnect.com
Region: Central and North London, South Herts
Contact: Frank Phillip
A family run managing agency focussed on residential property management. Current portfolio is approximately 150 blocks.
The Guthrie Partnership
63A King Street, Knutsford,
Cheshire WA16 6DX
Tel: 01565 755390
Fax: 01565 653582
Email: enquiriesguthrie@btconnect.com
Website: www.guthriepartnership.com
Region: Cheshire and south Manchester
Department: Leasehold
Contact: Alec Guthrie
The company has developed from being a general surveying practice to one that specialises in commercial rent reviews and a specialist leasehold manager. As a member of ARMA the company is continually growing and concentrating on combining its experience and knowledge with giving good commercial service.

The Institute of Residential
Property Management
178 Battersea Park Road,
London SW11 4ND
Tel: 020 7622 5092
Fax: 020 7498 6153
Email: info@irpm.org.uk
Website: www.irpm.org.uk

The Willows Residents Association
Highlands Village,
Winchmore Hill, London N21 1RZ
and;
The Willows RTM Company Ltd
15 Gillies Court, 3 Donovan Place,
Highlands Village, Winchmore Hill,
London N21 1RZ

Torbay Management Services Ltd
1 Montpellier Terrace, Torquay, Devon TQ1 1BJ
Tel: 01803 214 282 • Fax: 01803 215 282
Email: mail@tms-sw.com
Website: www.tms-sw.com
Region: South West
Contact: Jonathan Holmes
Specialists in residential block and estate management across the South West. We do not compromise our service by undertaking any other property-related business.

Town and City Management Services
7b Northgate House,
Darlington,
Co Durham DL1 1XA
Tele: 01325 389 689
Email: mail@townandcity.com
Website: www.townandcity.com
Contact Name: Peter W Bigge
Town and City Management Services are an independent specialist residential leasehold management company based in the North of England with offices in Darlington, Newcastle upon Tyne and Sheffield. Each client receives personal attention, so you can be assured of the highest levels of service and access to the best advice tailored to their individual requirements.
The key to our success is in understanding our client requirements and sharing a common interest of creating value by improving efficiencies and minimising costs through proactive asset management. ARMA members and regulated by the FSA

Trinity Estates
Lea River House,
143 Lower Luton Road,
Harpenden,
Hertfordshire AL5 5EQ
Tel: 0845 345 1584 • Fax: 0845 345 1586
Email: info@trinityestates.com
Website: www.trinityestates.com
Region: England & Wales
Contact: Simon Devonald
One of the leading managers of private residential housing. Responsible for more than 20,000 properties on 400 developments across the country. Trinity Estates has many of the leading housebuilders as clients and prides itself on delivering a high-quality service to developers and residents alike.

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UK Association of Letting Agents
59 Mile End Road, Colchester CO4 5BU
Tel: 01206 853741 • Fax: 01206 851616
Email: ukala@sys3internet.net
Website: www.ukala.org.uk
Region: England, Wales and Scotland
Contact: John Peartree
The UK Association of Letting Agents is a national professional body concerned with self-regulation, education and representation of letting agents thus promoting the highest standards across the private rented sector. The website includes the Code of Practice that all members must abide.

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VFM Property Management
Third Floor, 170 Victoria Street,
London SW1E 5LB
Tel: 020 7692 7334
Email: enquiries@vfmproperty.com
Website: www.vfmproperty.com
Contact: Russell Dyer
Region: Greater London and the South East including Kent, Surrey, East Sussex, West Sussex, Essex and Cambridgshire
VFM Property Management offers the full range of residential property services expected of a well-established, professional consultant. We promote an attitude of openness and trust between all parties and unlike the larger corporations, we take pride in providing a personal and professional approach. Our services are flexible, and are continually tailored to meet the individual wishes of our clients.

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W A Ellis Property Management Ltd
W A Ellis has recently been acquired by HML Hawksworth Ltd
Please contact:
HML Hawksworth Ltd
Gillingham House,
38-44 Gillingham Street,
London SW1V 1HU
Tel: 020 7802 0000 • Fax: 020 7802 0001
Email: gillian.byfield@hmlhawksworth.com
Website: www.hmlhawksworth.com
Region: Central London
Contact Gillian Byfield
With a legacy stretching back to 1868, W A Ellis thought carefully when considering a reputable company to which to transfer the property management part of its business. They wanted a company who would provide the same levels of service and professionalism for their established and highly valued estate management clients. W A Ellis chose HML Hawksworth who already have a significant presence in the central London area.

Wood Management
Saffron House, Saffron Hill,
London EC1N 8YB
Tel: 0870 702 2525 • Fax: 0870 702 2526
Email: enquiries@woodmanagement.co.uk
Website: www.woodmangement.co.uk
Region: London and South East

Worthing & District (Estate Management)
The Old Bank,
85 Rowlands Road,
Worthing BN11 3JX
Tel: 01903 212857 • Fax: 01903 215850
Email: admin@wdem.co.uk
Website: www.wdem.co.uk
Region: Sussex coastline from
Littlehampton through to Peacehaven, but predominantly and preferably Worthing and Brighton & Hove
Contact: Darren Winter (AIRPM)
Specialising in residential leasehold management for over 25 years, we only manage blocks of flats. Long-standing member of ARMA and appointed representative with James Hampden Ltd (insurance brokers) for general insurance activities.