Lansdown Insurance Brokers

Lansdown House
Pittville Circus Road
GL52 2QE
0345 873 4920

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Trusted insurance for Blocks of Flats

About us

Lansdown Insurance Brokers have been established in Cheltenham for over 50 years, and during this period have built a reputation for excellent customer service. In 2014, we were purchased by South Essex Insurance Brokers and are now part of the Ecclesiastical Group of Companies.

The Lansdown Promise

We guarantee you an expert, personal service, bespoke to your insurance needs.

·         You’ll be able to speak to the same person each time you call

·         You’ll always talk to experienced insurance professionals

·         You’ll be treated fairly by us at all times

Our cover

We have been advising on Blocks of Flats and Residential Property Insurance for nearly 20 years – so you can rely on our specialist skills and know-how.

We’ll provide you with bespoke Blocks of Flats Insurance using a panel of A rated insurers suitable for properties ranging from apartments to purpose built blocks and converted houses as well as Listed properties.

Cover includes:

·         All risks

·         Above average limits of liability

·         High levels of loss of rent and alternative accommodation

·         Flexible occupancy

Plus, our polices are issued in-house so you get a fast and efficient personal service!

Additional covers relevant to managing or owning a Block of Flats

Directors & Officers Liability Insurance

Directors & officers Liability Insurance offers financial protection to directors, partners or officers of management companies, residents associations or RTM companies of blocks of flats. It provides cover for liabilities that may arise for errors and omissions made in the course of managing the block on behalf of its residents.

We can offer indemnity limits from £100,000 to £2,000,000.

 As a director, partner or officer of a company you have many responsibilities – to employees, members of the public, investors and regulators. In any of these areas you could be exposed to personal liability for actions or omissions made in the performance company duties. You could personally be the subject of claims which could lead to the payment of fines, compensation or imprisonment.

Our enhanced Directors & Officers cover means you can be confident that you and any other insured directors, partners or officers are protected against the cost of defending or settling many types of legal claim.

Lifts and other Plant & Machinery

As the owner or manager of a block of flats, you need to know that lifts have to be inspected at six monthly intervals.  Under our policy we’ll arrange the inspections which will highlight any remedial work required.

Lifts also have additional insurance requirements and we can include under one policy, cover for Sudden & Unforeseen Damage, Breakdown, Electrical Shorting, Burning Out and damage caused by Operating Error.

Your building may also contain other equipment (e.g. hot water and heating supplies, air conditioning units, service lifts, generators, window cleaning gantries and the like) that also have a statutory requirement for inspection.

Home Emergency

Give you and your management team peace of mind that in the event of a home emergency your residents can get help quickly and easily.  An emergency can happen at any time and our comprehensive home emergency cover means your residents can get problems from storm damage to failure of boilers and central heating resolved quickly and efficiently.   Cover can be provided for flats and/or communal areas.

Emergencies covered:

·         Total failure or complete breakdown of the main heating system

·         Plumbing and drainage problems

·         Damage which compromises the security of the property

·         Breakage or mechanical failure of the sole toilet

·         Failure of electricity or gas supply

·         Lost keys

·         Vermin infestation


Terrorism can take many forms, and properties at risk are not necessarily located in inner-city business districts. For example, properties on bus routes and under flight paths may be at higher risk.

Many businesses do not know that cover for damage to your property as a result of a terrorist attack is not automatically included in their business insurance.


Lansdown Insurance Brokers is a trading name of South Essex Insurance Brokers Ltd and is authorised and regulated by the Financial Conduct Authority – Firm Reference Number 479477.


“Always a pleasure to deal with you and your colleagues at Lansdown.  I have always found you all very helpful”

“It’s been an absolute pleasure dealing with you”

“Thank you. You may possibly be the most efficient and polite company I have had to deal with for the last 7 years”

“You've been extremely helpful. Not often these days do we get good, old fashioned customer service.”

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