PM Legal Services

Lazarus House
14 Prince’s Street
01302 308674

Follow on Social Media

What they say about themselves:

PM Legal Services is headed by award-winning Cassandra Zanelli, who is widely recognised for her legal expertise in the property management industry.

The team has an exceptional national client base of freeholders, asset management companies, RMCs, RTM companies and managing agents.

Amassing a powerful track record in all things Tribunal related, the team’s experience also spans leaseholder disputes - from breaches of leases to service charge disputes - and everything in-between.  

Major works advice, dispensation from consultation and income recovery - the latter, which is delivered on a ‘No Win No Fee’ basis - are also areas of expertise for the team. 

PM Legal Services is passionate about education and sharing knowledge and a major innovation is the PM Legal Hub. This free online resource helps property management professionals with issues that might concern them and includes blogs, infographics and case law, all written in layperson’s terms.

The company sends out monthly mailers and e-flashes on legal news. It has also developed an impressive bank of reference material to enhance clients’ knowledge and understanding.


Key individuals:

Cassandra Zanelli

Role: Partner

Award-winning Cassandra Zanelli is widely recognised for her legal expertise in the property management industry.

A nationally acknowledged leader in her field, Cassandra has been listed in News on the Block’s Hot 100 Most Influential People. She is a regular speaker at conferences and seminars on a wide range of topics affecting the industry. Examples include presenting the legal update at the Annual ARMA conference and updates at its regional briefings for a number of years.

As well as leading bootcamp and boardroom events and conducting in-house training sessions for a host of managing agents, Cassandra is invited regularly to address key national and regional events and hosts training sessions for ARMA, RICS, IRPM and the Leasehold Advisory Service.

Honoured to be a judge at the inaugural ARMA ACE Awards, she also conducts live webinars on a variety of industry related topics. They include Tribunal and service charges, which are often concluded with live (and lively) Q&A sessions.

Uniquely within the industry, Cassandra is a member of both the Institute of Residential Property Management (IRPM) and an Associate of RICS.

This equips her with a rare insight into clients’ practical problems and the issues that concern them. Such understanding reassures them that they are dealing with a team that has a thorough knowledge of their business and the prevailing forces that affect it and the wider sector.


Liz Rowen

Role: Associate

Liz is an associate in the PM Legal Services team.

She has amassed over 10 years’ experience working in the property management sector, having occupied key roles at a number of specialist law firms throughout her career. As a Member of the Institute of Residential Property Management, Liz has a great understanding of the roles and responsibilities of property managers and the challenges they face in fulfilling them. Recognised for her approachability and her clear and practical advice, she collaborates with clients and ensures results are delivered.

Liz has acted for freeholders, management companies, managing agents and RTM - both locally and nationally - in actions in the County Court and FTT.

Brian Fowler

Role: Solicitor

Brian has more than 13 years’ litigation experience, having trained and qualified in a large regional firm.

Since moving to PM Legal Services, Brian has continued to act for a variety of national clients within the property management field. He is renowned for his ability to assess the commercial viability of any dispute.

Brian has delivered a number of talks to RICS members as part of the RICS CPD programme. This includes presentations on the challenges of managing mixed-use premises and guidance on navigating the complexities of leasehold enfranchisement.

< Back