UK’s top managing agents recognised

The winners of the annual ARMA (the Association of Residential Managing Agents) ACE Awards were revealed at a glittering ceremony at Tobacco Dock in London’s east end on Friday (5th July 2019). Attended by 500 property professionals, the Awards celebrate excellence and exceptional achievement by the UK's leading residential managing agents, their suppliers and the work of their people in improving the lives of over a million leaseholders across the country.
 
The 18 winners were announced following a rigorous adjudicating process by a panel of independent judges. Tobacco Dock provided a stunning backdrop to a fun-packed evening of live music, fine dining and exciting entertainment.
 
Dr Nigel Glen, ARMA CEO, said: “The winners are a real credit to the industry and I know what a hard job the judges had in deciding who should go home with a trophy from so many outstanding finalists. The winning firms and team members are setting the standard for companies that wish to be recognised for achieving excellence and best practice in their field.”
 
Dementia UK, which provides specialist dementia support for families through its Admiral Nurse service, was ARMA’s charity partner this year and a magnificent sum of £3,467.00 was raised for the cause. Dementia UK’s nurses work alongside people with dementia and their families, giving them the one-to-one support, expert guidance and practical solutions they need, and that can be hard to find elsewhere.
 
Demi Bevis-Roadnight, Regional Fundraising Executive at Dementia UK, said: “We’d like to take this opportunity to say a huge thank you to ARMA for choosing to support us at their fantastic awards ceremony this year. The funds raised will give many families facing dementia the precious care of a specialist dementia nurse – often when they are at breaking point and feel they have nowhere else to turn. We just can’t thank you enough for everything you have done.”
 
Full list of winners:
 
Smaller Managing Agent of the Year - Freehold Management Services
Medium Managing Agent of the Year - Plymouth Block Management
Larger Managing Agent of the Year - Premier Block Management
National/Largest Managing Agent of the Year - Rendall & Rittner
On-site Staff Member of the Year - Leon Blackwood, JFM Block & Estate Management
Corporate Social Responsibility Firm of the Year - Rendall & Rittner
Apprentice of the Year - Hettie Carpenter, Burlington Estates
Property Personality of the Year - Samantha Massey, SDL Property Management
Employer of the Year - Rendall & Rittner
Major Works Project of the Year - Pennycuick Collins
Service Charge Accountant of the Year - Coral Norton, FirstPort
Honorary Industry Award - Craig Stevens, Warwick Estates
Legal Services Provider of the Year - Brady Solicitors
Customer Service Award - JFM Block & Estate Management
Unsung Hero - Bradley Parker, Future Fire Systems
Partner of the Year - Abbatt Property Recruitment
Service Charge Accountancy Firm of the Year - BDO
Industry Supplier of the Year - Energicity
 
The Awards are open to ARMA Members, Associates, Partners and external suppliers to ARMA members and include several categories not covered by other awards. All the winners, highly commended and finalists can be viewed here: https://awards.arma.org.uk/home/winners

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