The Leasehold Roadshow

Shelley Jacobs is the Operations Director of Hertfordshire based managing agent Michael Laurie Magar Ltd. Shelley is also a Business Psychologist, a Cognitive Behavioural Coach and is a member of the TPI Wellbeing Working Group. Shelley is passionate about supporting Employee Wellbeing for the Block Management Industry and regularly runs courses, delivers talks and writes articles about wellbeing and leadership.

Shaun is a Chartered Safety and Health Practitioner and Chartered Building Engineer with over 25 years of experience in health, safety, and fire risk management. In addition to his role as Quality Assurance & Strategy Director at Tetra, Shaun is a visiting academic at the University of Greenwich and Middlesex University, and he serves as an external examiner at the University of Malta. He is actively involved with The Property Institute and the Building Safety Alliance, focusing on the impacts of emerging legislation on building safety. Shaun currently holds the position of Vice-Chair of the IOSH Construction Group Committee. His ongoing research interests include ethics, leadership, education, and competence in health, safety, and fire practice within the built environment.

Shaunna Thornton (BSc CMIOSH), Director- Risk, Compliance and Safety Management at Ark Workplace Risk .

Shaunna has over 12 years of Health and Safety experience across various sectors and 6 years’ experience within the built environment. Holding a BSc in Occupational Health and Safety allows her to drive and maintain successful client partnerships, delivering a gold standard of services and solutions through managing the Customer Success Department within Ark. 

As part of the Ark Senior Management Team, Shaunna works strategically with clients, overseeing their risk, compliance and safety roadmaps, developing bespoke solutions, and ensuring their ongoing success.

Jack Seton is an accomplished insurance professional with over two decades of industry experience. As Head of FlatGuard Insurance at Bridge Insurance Brokers Ltd, Jack has played a pivotal role in the company’s success, helping secure the title of ‘Insurance Broker of the Year’ three times in 12 months.

In addition to his leadership role, Jack is the co-founder of Proper-Talk, a dynamic leasehold networking and panel discussion group that has rapidly gained momentum throughout 2024 and 2025. His contributions to the leasehold and property management sector were recently recognised with an 'Influencer' award in the 2024 PM50. With a passion for innovation and collaboration, Jack brings deep industry insight and practical expertise to every discussion, making him a sought-after speaker at events across the insurance and property sectors.

Hasib is the Business Development Manager at ChargeGuru, where they focus on delivering fully-funded EV charging solutions for apartment blocks and office buildings. With five years of experience in the electric vehicle industry, Hasib has helped businesses transition their company fleets to e-mobility and now works closely with property professionals to provide infrastructure that enables residents and tenants to adopt electric vehicles with ease. Outside of work, Hasib enjoys playing football and long-distance running.

With 15 years of experience in the PropTech sector, Karl has spent the last six years focused on helping property and block management teams modernise their operations. As Commercial Director at Dwellant, he leads the new business team and works closely with managing agents, developers, and operators to deliver technology that improves compliance, streamlines day-to-day processes, and enhances the resident experience.

Having worked with many of the UK’s leading brands across sales, lettings, and property management, Karl brings a broad, practical perspective to the evolving challenges of the industry. He’s committed to solutions that deliver measurable improvements, favouring practical, scalable approaches that drive meaningful change.