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Featured Articles

Bringing PEEPS and door checks into one simple process

Of all the responsibilities faced by property managers, fire and building safety is one of the most complex, and “resident engagement” is one of the most frustratingly intangible and difficult to evidence.

Addressing the Maintenance Skills Shortage and the Future of Repairs

Technology can be instrumental in helping address the skills shortage.As build-to-rent scales, reliable maintenance is becoming a competitive advantage and the shortage of skilled engineers its biggest threat. TrainAR, founded by former gas engineer Ettan Bazil, is using augmented reality and AI to help the trades that serve our buildings train faster and fix more on the first visit.Build-to-rent has changed what residents expect from their building. In professionally managed blocks, the speed and quality

Investing in Better Service Through Technology

Over the past year, Adiuvo has been rolling out a new AI-first case management platform across our business. That may sound like a technology project, but for us it is really a service project.

Do Customers Actually Want AI?

We hear a lot about AI from the business side of the fence. How it reduces costs, speeds up workflows, automates the repetitive. At Adiuvo, we've been investing in AI (and there is an article in this issue about our internal use) but here's the question I keep coming back to: does any of that matter if the customer doesn't want it?

What AI can and cannot do with a leaseholder inbox

Ask a managing agent where the week actually goes and the answer is rarely the site visits or the contractor meetings. It is the correspondence. Service charge queries, updates on works already in hand, and the same question about the same scaffolding asked by nine different leaseholders inside a fortnight.

Issue 144 Online Now

Subscriber Only
Issue 144 of News on the Block is now live and available for subscribers to read online. This latest edition features a special PropTech focus, sponsored by Adiuvo, exploring how technology is reshaping the residential property management sector

Future Homes Standard: Building Future Homes Requires Future-Ready Infrastructure

As the housing sector moves towards the Future Homes Standard, much of the conversation has centred on how new homes will be heated. While low-carbon heating is undoubtedly a major part of the challenge, it is only one piece of a much bigger picture.  

Commonhold Will Not be Instantly Cheaper

Leaseholders are among the many people impacted by the cost of living crisis and many are looking to leasehold reform as a means of reducing their property costs. 

Experience life at Manchester's newest neighbourhood with free community events at L&Q at Victoria Riverside

L&Q is inviting prospective buyers and Manchester locals to experience life at L&Q at Victoria Riverside this August with two free community events designed to showcase the lifestyle on offer at the city's newest neighbourhood. From a guided morning run to a creative wellness workshop, the events highlight the vibrant community that is already taking shape in Red Bank.

£28,500 settlement sought following Japanese knotweed misrepresentation

When buying a property, discovering Japanese knotweed after completion can lead to unexpected costs, reduced property value and potential legal action. In this case, Japanese knotweed legal specialists Roach Pittis describe how a homeowner sought a £28,500 settlement after alleging that Japanese knotweed was not disclosed during the property sale. The property was affected by Japanese knotweed, resulting in a claim for substantial financial losses. A specialist knotweed survey and expert evidence helped assess the extent of the infestation, supported the legal claim and provided the informatio

Why home charging matters more than ever for flat residents

The EV headlines have been hard to ignore this quarter. The government is now consulting on softening its 2030 target for electric car sales, and much of the coverage has focused on the public charging network slowing down. If you manage buildings, it is fair to ask whether EV charging is still worth your attention.  

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