Temphis

We believe that informed and supported leaseholders are happier leaseholders. While it’s impossible to keep everyone happy all the time, our consistent delivery of excellent service speaks for itself. Even when challenges arise, our team responds quickly, openly, and effectively, ensuring that properties are managed with care, diligence, and professionalism.

Our Approach

1. Communication

Clear, proactive communication is at the heart of everything we do. At Temphis, clients are never left guessing about their properties. From routine updates to critical alerts, our team ensures that every stakeholder is informed and empowered. Transparency is not a buzzword for us—it’s a practice, ensuring you know exactly what’s happening at every stage.

2. Proactive Management

Our approach is hands-on and detail-oriented. Regular inspections go far beyond box-ticking exercises—they are thorough evaluations that identify potential issues early. By tackling challenges before they escalate, we save our clients time, money, and stress while maintaining the long-term value of their properties.

3. Trusted Contractors

We partner exclusively with vetted, reliable contractors who consistently deliver high-quality work. This ensures that maintenance and repairs are completed properly the first time, giving our clients peace of mind. With Temphis, every project is handled professionally and efficiently.

4. Emergency Support

When urgent issues arise, our emergency protocols ensure rapid and effective responses. Small problems are prevented from escalating, protecting both the property and the wellbeing of residents. Our team is always on call to provide immediate support, reinforcing the safety and security of every building we manage.

5. Service Charge Transparency

We maintain full transparency in the management of service charges. Every pound is accounted for, giving our clients complete confidence in the fairness and value of our services. Our goal is to build trust and ensure that financial management is just as exemplary as operational management.

Note: Temphis may not always be the cheapest option, but we are uncompromising in our commitment to value and quality. The long-term benefits of our proactive approach often outweigh any short-term savings offered by cheaper providers, preventing costly issues and ensuring properties are properly managed from the outset.

Meet Our Team

At Temphis, our strength lies in the expertise, dedication, and professionalism of our team. Every member contributes to our holistic approach to property management:

Leadership

• Joshua Prince – CEO: Leading our vision and ensuring Temphis continues to set industry standards.

• Gavin Scott – Managing Director & Lead Property Manager: Overseeing property operations and strategic direction.

Property & Compliance

• Tome Fernandes – Property Manager: Ensuring properties meet legal, regulatory, and safety standards.

• Victoria Van Ross – Building & Compliance Administrator: Managing building compliance and administrative processes.

Finance & Administration

• Quentin Jessen – Management Accounts & Reporting: Maintaining accurate financial records and reporting.

• Shelby Rautenbach – Accounts Payable: Efficiently handling outgoing financial transactions.

• Jackie Myburg – Accounts Receivables, Insurance, Utilities: Managing incoming funds and essential property services.

Customer Service

• Ayesha Shabudin – Onboarding & Accounts Administrator: Delivering a seamless experience for new clients.

• Theresa Jesson – Administrator: Ensuring day-to-day operations run smoothly and efficiently.

Operations & New Business

• Paul Potgieter – Customer Service & New Business: Serving as the first point of contact for prospective clients and managing client relations.

Client Testimonials & References

We are proud that our clients consistently acknowledge our professionalism, transparency, and commitment to excellence:

Derrick Wright, Leaseholder at Haven Way
“I have started dealing with the team at Temphis this year when they took over the block management at the property where I own a flat in Bermondsey. In comparison to the previous agents, they are brilliant. They always respond to queries no matter how trivial and proactively manage the work needed to maintain the building. A special call out to Jackie Myburgh, she does a great job in a professional and friendly way. Keep it up!”

Coppice Yard RTM (Daniel Ogbamichael, Jonathan Benjamin, Lauren Marks)
“We have been working with Temphis since January 2025, and we have been extremely pleased with the level of service and professionalism they have brought to our property management. Both Josh and Gavin and their teams have been excellent to work with. They are responsive and proactive in addressing issues and ensuring smooth day-to-day operation.

In addition to their operational support, Temphis has worked closely with the RTM Directors to manage the service charge budget effectively and transparently. Their collaborative approach has allowed us to make informed decisions and maintain financial control with clarity and confidence.

Importantly, Temphis has also been a valuable bridge between us and the freeholder. Before taking over as our management agent, communication with the freeholder was limited and often ineffective. The previous management company did little to facilitate dialogue or resolve concerns, which caused ongoing frustration among the leaseholders. Since Temphis came on board, that situation has improved significantly.

Temphis has consistently demonstrated reliability, transparency, and an understanding of RTM companies' needs. Their efforts have made a real difference in how our buildings are managed. We are happy to recommend Temphis Ltd to any RTM company and would not hesitate to endorse them for future management contracts.”

Maureen Henderson, Leaseholder
“Thank you so much for resolving my service charge query so quickly. I really appreciate the clarity, and the way Temphis always explains things in a straightforward manner. It gives me confidence that my building is being managed properly.”

John Breuer, Leaseholder & RMC Lead
“Temphis have been very proactive in addressing repairs at our building and have consistently communicated clearly with leaseholders. Their responsiveness and professional approach makes a real difference compared to our past experience.”

Edward Simpson, Freeholder
“Happy to recommend Temphis. They have been proactive, transparent and diligent in their management approach.”

Nimal Shanmuganathan, Share of Freeholder
“Temphis have my full confidence and I am happy to recommend them.”

Victoria Cookson, Leaseholder at Grange Gardens
“After facing financial challenges following the loss of my job, I had a particularly frustrating experience with the previous management company. Despite multiple attempts to communicate with them, I was ultimately passed over to a debt collection agency, which unfortunately resulted in additional costs and stress.

Since the new management has taken over, Jackie has been an absolute breath of fresh air. She has shown genuine compassion, kindness, and — just as importantly — a realistic and practical approach to the situation. Her support while dealing with PDC has been exceptional, and she’s gone above and beyond to help clarify and resolve several discrepancies.

It’s rare to come across someone so professional yet empathetic in this kind of role, and I truly believe there should be more Jackies in the world. Please do pass on my sincere thanks and recognition — she’s made a very difficult process far more bearable.”

Our Commitment

At Temphis, we don’t just manage buildings—we build long-term, positive relationships with our clients. Our commitment is to provide clarity, confidence, and peace of mind at every step.

We understand the challenges of property management and the importance of professional representation. Our goal is to deliver exceptional service that exceeds expectations, backed by a proven track record of reliability, transparency, and responsiveness.

Conclusion

Temphis is more than a property management company. We are a trusted partner dedicated to maintaining and enhancing the value of our clients’ assets. Through proactive management, clear communication, trusted contractors, and transparent processes, we deliver a Gold Standard service that stands out in the industry.

For more information about our services, team, and client experiences, please visit our website: www.temphis.com