Fixflo and BigChange integration gives property managers live visibility of contractor repairs

The result is less chasing. Property managers can see when a job is booked, when it is done and what it costs without phoning the contractor for an update. Tenants are notified of appointments through Fixflo as the contractor schedules them. Quotes, approvals and further works run through the same connected flow, leaving one clear record of who did what and when.

What the integration does.

• Appointments booked or rescheduled by the contractor in BigChange appear in Fixflo automatically, with no chasing for an ETA

• Job completion and the actual completion date update in Fixflo without manual input

• Costs and the contractor’s invoice flow into Fixflo, ready for authorisation, with no rekeying

• Quotes, approvals and further-works requests come through the same connected workflow

• One auditable record of each repair, from instruction to invoice, in Fixflo

“Most of the friction in repairs is not the work itself, it is the chasing around it. Property managers ringing contractors for an ETA, tenants left wondering when someone is coming, invoices arriving in a form nobody can reconcile. Connecting Fixflo and BigChange takes that out. The contractor works in their own system, and the agent sees it all update in Fixflo without lifting the phone.”

Dean Falvey, Head of Contractor Operations, Fixflo

AVAILABILITY

The Fixflo and BigChange integration is available now to customers of both platforms. Details and onboarding information are at fixflo.com/bigchange.