Many landlords and tenants missed deadlines for evidence during deposit disputes

February 9, 2015
by News on the Block Editorial Team
News On the Block

The Deposit Protection Service (DPS) is encouraging landlords and tenants to submit evidence on time during tenancy disputes after figures revealed that large numbers failed to do so during 2014.

The DPS says that 17.63% of landlords required to submit evidence after agreeing to dispute resolution either missed their deadline or sent in nothing during 2014, meaning an automatic ruling or pay out for the tenant. Meanwhile the figure was higher for tenants, at 22.86%.

Alexandra Coghlan-Forbes, Head of Adjudication at the DPS, said: “Too many landlords and tenants are shooting themselves in the foot during disputes by failing to get us the evidence we need to assess their cases.

“Our Alternative Dispute Resolution (ADR) service ensures an impartial adjudication for both landlord and tenant, but is reliant on both parties submitting proper evidence in good time to work effectively.

“We do everything we can to make sure both parties understand what’s needed and by when, and it’s important that both landlords and tenants meet the 14-calendar daydeadline.”

 
Join our mailing list
FREE NOTB email
Get our bi-weekly email packed with the latest articles and events straight to your inbox.

© 2025 News On The Block. All rights reserved.

News on the Block is a trading name of Premier Property Media Ltd.

We use cookies to improve your experience on our site. By using our site you consent cookies.