Spike and OOHPod Collaborate to Improve Parcel Management for Residential Communities

By integrating OOHPod’s smart locker technology with Spike Living, the partnership is helping turn parcel management from a daily friction point, into a seamless part of the resident experience. Rather than relying on overflowing lobbies, manual handovers or overstretched concierge teams, residents can receive delivery notifications via Spike Living and manage parcel collections through the same digital platform they already use to engage with their building.

The partnership strengthens Spike’s growing ecosystem of integrated building services, while extending OOHPod’s smart locker technology into a more connected residential journey. Moreover, this gives operators and developers access to a smarter, more joined-up solution that improves operational efficiency and enhances the overall resident experience.

Jeremy Heath-Smith, CEO at Spike, comments:
“Our collaboration with OOHPod is an exciting step forward in strengthening the Spike Living ecosystem with integrated services that genuinely improve everyday life for residents and operators alike. Parcel management has become a growing challenge across residential communities, driven by rising delivery volumes and increasing expectations around convenience. By partnering with OOHPod, we’re making it easier for operators to streamline building operations while giving residents a more seamless, secure and connected experience through a single platform.”

OOHPod’s residential solution is designed to help buildings tackle parcel overload, limited storage space and the growing administrative burden associated with delivery management. Through its integration with Spike Living, residents benefit from secure smart locker storage, self-service collection, real-time delivery notifications and a simpler, more intuitive experience within one app, removing the need to download or manage multiple platforms.

OOHPod also differentiates itself through its direct-to-building delivery model, allowing carriers to deliver straight to the building rather than routing parcels through central depots. The company says its lockers are integrated with major carriers including DPD, UPS and DHL, enabling residents not only to receive parcels securely, but also to send and return parcels directly from their building. OOHPod’s residential offering also supports 24/7 access, peer-to-peer parcel exchange between residents and reduced clutter in communal spaces.

For operators, that means less time spent handling deliveries, less pressure on concierge and onsite staff, and a reduced risk of lost or misplaced packages. For residents, it means more control, more convenience and a better day-to-day living experience, with parcel management embedded within the wider digital resident journey.

John Tuohy, CEO at OOHPod, comments:
“Collaborating with Spike allows us to embed OOHPod directly into the digital heart of residential living. Together, we’re creating a seamless experience where residents can manage everything, from communication and amenities, to parcel deliveries, within a single app. For residents, this means greater convenience, security, and control. For operators, it significantly reduces the operational burden of parcel management while enhancing the overall resident experience. Partnerships like this are key to the future of residential living, where smart technology and integrated services work together to simplify everyday life.”

The new alliance reflects a shared focus on creating smarter residential environments where digital services are embedded into the daily resident journey, rather than operating as disconnected add-ons. For OOHPod, the partnership strengthens its proposition to residential developers and operators by positioning parcel lockers not simply as an amenity, but as part of the building’s wider digital infrastructure. For Spike, it reinforces the value of Spike Living as a platform that connects residents with the services they use most.

As residential operators continue to look for ways to future-proof buildings against increasing delivery demand, Spike and OOHPod are positioning integrated parcel management as an essential part of the modern resident experience.