Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Section 21 Reform: A return to the rent acts?

The term 'leasehold reform' is most commonly being used to refer to the government's current proposals to rework enfranchisement and commonhold legislation. However, in fact the proposed changes go even deeper into the leasehold system than might first be apparent, with the most recent consultation focusing upon the private rented sector in particular. Firstly, and to understand why the current proposals may seem unprogressive, it helps to remind ourselves of some key dates in the evolution of private sec

Sector Experts Team Up to Survey the Leasehold and Block Management Industry as Leasehold Reform Looms Large

Industry-leading repairs and maintenance management software provider, Fixflo, launched an annual leasehold and block management survey on 22 July, 2019, amidst the controversial discussions about commonhold and the overall leasehold reform.   The Fixflo Leasehold and Block Management Market Report 2019 aims to understand the challenges and opportunities that lie ahead for property professionals in the sector. With a myriad of external challenges such as leasehold reform, the regulation of managing agen

Communication Conundrum

A case that The Property Ombudsman was asked to review came from a leaseholder.  The agent was instructed by the freeholder to provide a management service in respect of the block in which the property was situated. Installation of water meters The leaseholder complained that the agent did not consult her about the installation of communal water meters, saying that the agent did not provide clear responses in a timely manner to her queries about the installation of the meters and the effect this would hav

Duo's arrival strengthens Leeds team

Surveying and property management firm Scanlans has strengthened its Leeds office with two appointments.   The new recruits are property manager Shabnam Shahid and commercial surveyor Mark Williams, who each have extensive experience of the Yorkshire market. Shabnam has joined Scanlans from Leeds-based Watson Property Management, where she worked for more than five years.   Mark has moved from Dacres Commercial, which has six offices in Yorkshire. The appointments come amid strong growth for Scanlans. The

Connecting tenants in the digital age

A decade ago you’d be hard-pressed to find any resident management company who knew or cared about what broadband infrastructure was available across their estate/s. Fast forward ten years and it’s become one of the biggest bug-bears for tenants, which means it’s now very much hitting the top of their agenda.  The fact is access good quality digital infrastructure is a priority for home-movers. It’s no longer a nicety – it can seriously impact the decision-making process as much as proximity to good schoo

How to choose the best property managing agent

When it comes to choosing the right agent to manage your property, upper most in anyone’s mind will be - how protected is your investment? So how can you tell the gurus from the blaggers when most companies appear to make the same promises and offer the same services? At face value any company can have a glowing website, and make all the right noises to fuel your interest, so at what point do you get to feel comfortable about who you’re talking to? These 5 questions are essential to help you make that rig

Government’s decision on zero ground rents will end up hurting leaseholders and the property market as a whole

The leasehold system has come under an intense spotlight over the past two years with a clear consensus emerging that measured reforms are required to bring the regulations around the tenure into the 21st Century. This sentiment has been fuelled largely by the issue of onerous ground rents, which while only affecting a small fraction of the UK’s four million leaseholders, has been a systemic failure which the media, industry stakeholders and policymakers have attempted to address. There is no doubt that t

FirstPort backed by Equistone to support new growth phase

Equistone Partners Europe Limited (“Equistone”), the European mid-market private equity investor, announced that it has signed an agreement to acquire FirstPort, a leading UK residential property management company, from Epiris and Chamonix Private Equity. Following this change of ownership, FirstPort’s incumbent management team will remain invested in the business and continue to pursue the same customer-focused strategy. The financial terms of the deal are undisclosed and completion of the transaction r

What does the new Telecoms Code mean for you?

Decisions concerning the new Telecoms Code are now being issued thick and fast by the Tribunal, with three decisions in April 2019 and one in May 2019. We explore the new decisions below to find out what they mean for landowners.  Of the April decisions, two touch on the same point; whether Code rights could be ordered to be granted over land already occupied for the purpose (in specific factual circumstances), with the third dealing with rights to require apparatus to be removed to facilitate access to a

Mark Hegarty appointed as Regional Manager for Large & Complex Developments by FirstPort

Based within property management company FirstPort’s Greater London region, Mark will be leading a team of Development and Property Managers from Heathrow to Dartford. He previously worked as an Area Manager for FirstPort’s Retirement division where he worked in Ramsgate and Sydenham  for four years. Prior to this he was a Store Manager for Dunelm, for six years. Nygel Scourfield, Managing Director of Property Services for FirstPort said: “Mark’s appointment from retirement to the Property Services divisi

Elevate Property Group set to unveil the luxury reimagination of Alban House

It’s been a long haul since the High Town fire in 2010 but the public will finally get to see what Elevate Property Group has achieved at Alban House in Hereford when the show apartment opens to the public on Saturday 13 July. The £7 million development of 18 penthouses, apartments and townhouses has been engineered from the charred remains of what was left of 16-18 High Town after a devastating fire swept through the two Grade II listed buildings on Thursday 21 October 2010. The original buildings, which

IPM celebrate 10 years with new App

Inspired Property Management (IPM) one of the leading providers of block property management services across the UK celebrates its 10th anniversary with the launch of a bespoke new App and the expansion of their head office in Doncaster.   IPM was launched in 2009 by David Poppleton, Andrew Poppleton and Danielle Parker who have established a thriving business with over 80 team members, managing over 500 developments nationally.   IPM has ambitious plans to continue their impressive growth, aiming to incr

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