PropTech & Insurance: Smarter Property Inspections for a New Era of Risk Management

AI-Powered Defect Detection

Inspections have historically relied on visual checks during site visits. Now, AI and drone technology enable predictive inspections. AI algorithms analyse images and videos to detect issues like cracks or leaks before they escalate. This allows block managers to prioritise planned maintenance over costly emergencies. For insurers, it means fewer claims, better documentation, and a stronger data trail.

As these technologies mature, they’re becoming essential for both property managers and insurers, offering ongoing insight into building health rather than one-off evaluations.

Real-Time Monitoring: Smart Buildings in Action

Problems don’t wait for the next inspection. Leaks, damp, and mechanical faults often go undetected until damage is done. IoT-enabled sensors offer a solution by continuously tracking variables like humidity, temperature, and vibration. Early warnings allow for immediate intervention—preventing damage and reducing repair costs.

This tech not only extends asset life and avoids surprise repairs but also gives insurers the ability to detect and address risks early—lowering claim volumes and improving portfolio performance.

Digital Twins: A Living Record

Accurate, accessible building records are essential but often lacking. Digital twins—detailed virtual models—solve this by providing an evolving, centralised hub for all property data. Every change, update, or repair can be logged and accessed from anywhere.

For block managers, digital twins simplify maintenance tracking and help preserve institutional knowledge through staff changes. For insurers, they offer verified maintenance histories, improve underwriting, and reduce disputes during claims.

Smarter Reporting & Big Data Insights

Creating inspection reports and sharing findings with stakeholders can be time-consuming. PropTech tools now automate and enhance this process. Software can compile data from sensors, inspections, and logs to generate clear, professional reports. For block managers, this improves transparency; for insurers, it offers reliable documentation and consistent data for claims and risk profiling.

On a broader scale, big data analytics is unlocking trends in property performance—identifying common issues across building types, highlighting recurring risks, and informing smarter budgeting and pricing models.

Proactive Risk Management: The Real Value of PropTech

The real advantage of PropTech lies in its ability to shift the industry from reactive to proactive. Combining AI, real-time monitoring, digital twins, and data analytics creates a detailed, dynamic view of a building’s condition. This results in:

• Fewer emergency repairs and insurance claims
  

• More accurate underwriting and risk assessment
  

• Transparent, consistent reporting
  

• Extended lifespan of key building systems
  

A Strategic Partnership: PropTech & Insurance

To fully leverage these innovations, collaboration between property professionals and insurers is vital. Working with experts who understand both technology and the insurance landscape will ensure smooth implementation and maximise benefits.

The PropTech space evolves rapidly. Tools that seem cutting-edge today—like AI inspections or virtual building models—will likely be standard within a year. Staying informed and open to change is key.

In this new era of property inspections, those who invest in technology aren’t just mitigating risk—they’re building long-term resilience.

Adam Bailey – Head of Specialist Surveys, Earl Kendrick Group