Clare Johnson joins Arrival’s board as Strategic Advisor.
Build to Rent leader joins as Arrival scales rental finance infrastructure across the UK and US.
Arrival, the fintech company transforming how rent and household finances are managed across the property sector, today announced the appointment of Clare Johnson as an advisor to its board as the company accelerates partnerships across the Build to Rent sector and is on track to pass one million homes under partnership by year end.
Johnson, Build to Rent Director at Centrick, has helped establish operational standards across tens of thousands of BTR homes nationwide. Her appointment comes as institutional rental operators increasingly look to modernise how rent, utilities and resident finances are managed across large portfolios.
Arrival is building financial infrastructure purpose-built for renters and operators, automating utility setup, switching, billing and rent collection while giving property teams real-time control and visibility across their portfolios.
“The friction renters face with basic things like utilities is completely unnecessary, and operators are still carrying huge administrative burdens because of it,” said Clare Johnson. “What Arrival has built genuinely fixes this. It’s refreshing to see a company lean into regulation and compliance to solve these problems properly. Done wrong, there are real operational and reputational risks for operators. Arrival understands that, and I wanted to help them get it right at scale.”
Arrival guarantees residents access to the cheapest available utility rates, provides operators with the lowest-cost managed rent collection service on the market, and automates void billing across portfolios, removing one of the most persistent operational headaches in rental housing.
“Clare understands the operational reality of BTR because she lives it every day,” said Harry Hanlon, co-founder of Arrival. “As rental housing professionalises, operators need infrastructure built for scale. Clare joining our board helps ensure we build exactly what the sector needs.”
Rosie Kirk, co-founder of Arrival, added: “Operators everywhere are dealing with the same problems. Teams are buried in admin, residents are overpaying, and fragmented systems never quite work together. Arrival was built to fix that infrastructure whilst bringing fairness to an opaque and backwards sector, and Clare immediately understood why this matters.”
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