Reapit launches new Renters’ Rights Act tech and training programme to give agents clarity ahead of May

“Reapit holds one of the most extensive and structured datasets in UK property technology. Decades of tenancy history, rent changes, property records and agency activity in a continuously changing market has given us the depth needed to build the tools agents need to help them through this transition. This level of insight does not appear overnight, and it cannot be replicated easily. 

“Our role is to turn that depth of experience into certainty for agents so they can remove unnecessary admin, reduce risk, have confidence in their technology and stay focused on service and growth as the new rules take effect. These new tools and our national training programme reflect the commitment we have made to support the industry through the arrival of the Renters’ Rights Act and beyond, long after it becomes part of everyday practice.” 

Support for Assured Periodic Tenancies 

The move away from fixed-term tenancies is one of the most significant changes in the Renters’ Rights Act. Reapit now gives agents the ability to manage Assured Periodic Tenancies (APTs) throughout their life cycle. Steps that no longer apply, such as contract renewal negotiations, are automatically removed, avoiding the constant danger of following outdated processes during a period of industry flux. Agents can also update large groups of existing tenancies to APTs in a single action, which saves considerable time and helps agencies seamlessly adapt to the new tenancy type. 

Clear and centralised end of tenancy and notice management 

From 1 May, tenants on APTs will be able to give landlords two months’ notice at any time, while landlords will need a Section 8 notice to end a tenancy. Reapit has updated its Notice Management section so agents can record and track who gave notice, when it was received, the proposed and final end date of a tenancy, the reason for the notice, uploaded documents, and a log of any required court attendance – in one place. This removes the need to search across emails, spreadsheets or notes and ensures teams can see the full picture of an ending tenancy at a glance. 

Notice information flows directly into Reapit’s in-depth reporting and customisable letter templates, which means teams only enter information once and can use it across the platform. This reduces errors and supports clearer communication with tenants and landlords at a challenging time for all involved. 

Accurate management of new and existing rents 

The Renters’ Rights Act prohibits accepting bidding above the advertised rent and requires Section 13 notices for rent increases. Reapit alerts users if the rent entered when arranging the tenancy is higher than the property’s advertised rent. This helps prevent damaging non-compliance with new rent bidding rules. 

Reapit’s new rent review tools also allow agents to easily track when a tenant’s rent is due for review, and store comparable rents using matching reports or the Insights Pro integration with Homesearch. By providing this information upfront to tenants, they will be less likely to delay any fair rent increase by challenging it at a tribunal. Agents can track deadlines, plan future rent reviews and complete the process in one place. This helps teams stay organised and ensures agents know when to advise landlords that rent adjustments are needed. 

Support for managing serious hazards 

Reapit has further introduced new options to flag, track and report on serious hazards through the platform’s existing works orders and power reports. Teams can use Reapit to record issues, monitor follow-up actions and set and manage deadlines, so that serious hazards are investigated and resolved within the timeframes required by law. This will support agents across the UK when Awaab’s Law is implemented in Scotland in October and later in England after consultation. 

Training to help agents transition quickly 

Alongside platform updates that equip agents for change, Reapit has expanded its in-person and online training programme to help teams master the new tech quickly. Weekly live online sessions via Reapit IQ are available to customers, which break down the new features in simple steps and give agents opportunities to ask questions to the company’s training team. Reapit is also hosting in-person events across England where agents can ask questions and get hands-on help and advice from product specialists on Reapit’s latest renters’ rights technology. 

Agencies that need more tailored training can secure discounted bespoke online courses designed around their specific processes by speaking to their Reapit  Customer Success Manager.