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QUESTION
Dear Sir,
If the flats are all privately owned and managed by the company who are also the leaseholders then you are in a fortunate position in that when the same Company hold both positions they can virtually do what they want as regards Service Charges/Estate Managers and other things.
Pat Murphy, Lancashire
ANSWER
The way this question is phrased we understand you to be a leaseholder in a property where the leaseholders in turn own and control their own residents management company. The leaseholders then, wearing their shareholders’ hats, appoint directors who manage the building or appoint a managing agent to do so on their behalf. You are actually in a fortunate position - there are many lessees out there who would dearly love to be in your position and have a direct say on the management of their property.
Tim Taylor, ARMA
You are in a fortunate position as the leaseholders themselves can democratically decide on the management of their block
rather than having to rely on an independent freeholder who could of course be good or bad! Th ere is a great deal
of statutory protection for individual leaseholders and this applies whether the management of the block is in the leaseholders hands or those of an independent freeholder or managing agent. The Federation of Private Residents’ Associations (FPRA) recommends to all its member associations and indeed to independent managing agents that the key to good management is good communication with lessees.
Robert Levene, Chief Executive of The FPRA