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Robert Poole

Robert Poole

Glide Property Management (part of LRG) | Director, Block Management

Biography

Robert Poole is Director of Block Management at Glide, part of LRG, where he leads the delivery of block and estate management services. With over 20 years’ experience in the property sector, he has worked across everything from listed buildings to large modern developments.

He holds an MSc in Property Management & Investment and is a Member of The Property Institute (MTPI). Robert regularly contributes insight on compliance, technology, and how regulation is shaping the future of block management.

What Leaseholder Reform Really Means for Managing Agents

The past decade has seen a growing focus on leaseholder rights, and in the last few years, that focus has intensified into full-scale reform. With the Leasehold and Freehold Reform Act 2024 now enacted and further measures under consultation, managing agents are facing more than just legislative change. They’re witnessing a complete shift in how their role is perceived and how their service is scrutinised.

What Will Commonhold Mean for Property Managers?

The government’s ambition to end leasehold for most residential properties has put commonhold back into the spotlight. First introduced in 2002, commonhold offered a resident-led alternative to traditional leasehold ownership.

What AI Can and Can’t Fix in Block Management

In an industry increasingly shaped by regulation, rising expectations and squeezed margins, the promise of AI and automation in block management is understandably appealing. The idea of freeing property managers from repetitive tasks, improving compliance, and streamlining communication offers significant operational value.

Insurance Fees Under Fire: Why Transparency is the Only Way Forward

As scrutiny of service charges continues to intensify, one line item consistently stands out: insurance. In residential block management, insurance costs are often among the most significant components of the service charge and, increasingly, among the most contentious. The focus isn’t just on price, but on transparency, especially where managing agents or freeholders receive commission.

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