Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Kulpa partners with Westward Housing to help residents report anti-social behaviour and share evidence

Digital evidence platform, Kulpa, has announced a new partnership with Westward Housing Group to give more than 10,000 residents across Devon and Cornwall a secure way to report and share evidence of anti-social behaviour, hate crime, drug-related activity, domestic abuse and other safeguarding concerns. 

Does remote ‘work’?

Remember when everyone went into an actual office 5 days a week?  That was the reality for the vast majority of us in property management pre-COVID. According to the Office for National Statistics only around 12% of people reportedly worked from home in some capacity in 2019.

The flats Above the Shop Problem

Somewhere in many commercial property portfolios sits a small collection of front doors that was never really part of the plan. Many large and small retailers inherit residential property portfolios by default as part of mixed-use lease arrangements, creating a portfolio of residential assets alongside their core retail operations, or have purchased the entire freehold which by default gives them a residential portfolio.

Heat networks: is getting through the door the biggest issue?

As heat network regulation gathers pace, a major operational challenge facing property managers is securing access to residents’ homes to fit or replace meters. Terry Johnson, Operations Director at Insite Energy, explores the problem.

When Right to Manage Isn't the Answer: Understanding Section 24 Tribunal-Appointed Managers

Most conversations about leaseholder rights begin and end with Right to Manage. And that makes sense. RTM is well established, relatively well understood, and gives leaseholders a statutory route to take control of their building without needing to prove fault on the part of the landlord or managing agent.

Emerging Trends Flat Owners Should Be Aware Of

Residential property management continues to evolve. New technologies, changing resident expectations and emerging risks are creating fresh challenges for flat owners, landlords and management companies.

Leasehold Reform: Raising Standards Without Overlooking the Real Costs

There is much to welcome in the Government's renewed commitment to leasehold reform. Greater transparency, stronger consumer protections and meaningful consequences for poor practice are long overdue. The September announcement of plans for an independent regulator of property agents, alongside licensing, appropriate qualifications and controls on certain administration and permission fees, is an important signal of intent. For leaseholders who have experienced unreasonable charges or inadequate management, the promise of change is understandably encouraging.

Getting Remediation Right: What Ireland’s apartment and duplex Defects Remediation Scheme Bill means for the industry

Ireland is approaching an important milestone in addressing legacy building defects. The proposed Apartment and Duplex Defects Remediation Scheme Bill is expected to be published before the end of 2026, marking a significant step towards establishing a statutory framework to support the remediation of eligible defects in residential buildings.

Pinnacle Group has generated more than £95 million in social value while reducing carbon emissions by 22%, according to its FY26 ESG Impact Report.

The report highlights progress across Pinnacle's environmental, social and governance priorities, reflecting the company's purpose of transforming communities and changing lives through the homes, neighbourhoods and workplaces it manages and maintains nationwide.

Beresfords Group expands Land division team

Beresfords Group’s Land division has appointed Alex Kensit as Land Consultant, strengthening the team’s ability to identify land opportunities, advise landowners and assess the development potential of sites across Essex and the South East. 

Deed of Guarantee - what buy-to-let investors need to know?

Buying a rental property through a limited company does not necessarily keep your personal assets beyond a lender’s reach. If you are purchasing or refinancing a buy-to-let property, you may be asked to sign a deed of guarantee and obtain independent legal advice before the mortgage can complete.

Why should leaseholders pay for heating upgrades without guaranteed results?

Communal heating improvements can involve substantial expenditure, yet the savings promised at the outset do not always materialise. With new approaches to funding, performance guarantees and network ownership emerging, is it time to rethink how residential heating projects are delivered?

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