Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

New operations manager Paul Slattery joins Catalyst

Catalyst Services UK has strengthened its senior management team with the appointment of Paul Slattery as its new operations manager. Paul has worked in operational management for more than 20 years, including 14 years in the drainage industry. During this time he set up then managed a drainage claims team for major insurance companies. He will be responsible for leading the expanding Catalyst claims handler team and working closely with our field teams to deliver seamless service for insurance clients an

Churchill agrees Primary Authority partnership with West Sussex Fire & Rescue Service

A legal partnership between West Sussex Fire & Rescue Service and the Churchill Retirement Living Group has been established to help ensure customers remain safe from fire. Following a vigorous legal process, Churchill has partnered with West Sussex Fire & Rescue Service (WSFRS) to be the Primary Authority for its business. The partnership will see WSFRS provide assured and consistent advice on fire safety regulations to make it easier for the company to comply with legislation across the organisation, in

Lessons from the high-profile Tate Gallery privacy case

The case of Fearn v Board of Trustees of the Tate Gallery was one of the most eagerly awaited decisions of the Supreme Court for many years.  In essence, the Tate Galley had created a viewing platform on its Blavatnik Building which allowed visitors to the Tate a 360 degree view of the London Skyline.  The platform was incredibly successful with 500,000 visitors a year taking in the spectacular views. The view also included the Neo Bankside Development where the flats had been created with glass walls. Th

MRI Software Launches ‘MRI Safer Communities’ – A Solution to Manage Anti-Social Behaviour and Domestic Abuse Cases

MRI Software, a global leader in real estate software, announces the launch of MRI Safer Communities, a comprehensive cloud-based case management solution for the UK  social housing sector to report, manage and monitor cases of anti-social behaviour (ASB) and domestic abuse (DA). Broadening MRI’s suite of social housing software solutions, MRI Safer Communities provides an efficient way for customer-facing, ASB- and DA-focused teams to record incidents, as well as actions and interventions taken to suppor

Compassionate Block Management Skills

Compassionate management involves a focus on relationships through careful listening to, understanding, empathising with and supporting other people, enabling those we work with to feel valued, respected and cared for.   How do Fraser Allen manage compassionately?  We empathise with our clients and residents and seek to understand the challenges they face.   It is important to be committed to supporting others to cope with and respond successfully to challenges within the industry.  Although compassionate

Q&A - Fire Doors in Apartments

QUESTION Can you please confirm or not, something I have heard from a fire door installer.  As a fire door is to prevent fire spreading into a communal area in a block of flats, if your home is the only one in a block that does not have a fire door, it's ok as you don't need one? ANSWER It is a really interesting question from your reader and one that we do get asked regularly, In short Yes.  It is required to be a fire door, under the Fire Safety Act 2021 which in Article 6 - Application to Premise

Property inspections and tenant education are crucial in the fight against dangerous mould

A combination of regular inspections and proactive ventilation can help to reduce the risk of dangerous damp and mould in rental properties, according to No Letting Go. The inventory specialist firm says that landlords and letting agents must monitor properties closely and improve tenant education on the causes of damp and mould. The problems caused by serious damp and mould in UK homes are nothing new, but they have been brought back under the spotlight in recent months due to the inquest into the tragic

International Women's Day: Trainee Assistant Site Manager breaks the bias in Northamptonshire

To mark International Women’s Day on Wednesday 8th March, Barratt Homes is encouraging more women to consider a career in the construction industry, with a variety of roles available across Northamptonshire. Whilst the number of female construction workers has increased steadily in recent years, the proportion of women in the industry is still significantly lower, something which the housebuilder is keen to change. Research figures from the union for construction workers, GMB, showed that if the rate of

Property Management firm FirstPort opens its first office in Leicester

FirstPort – the UK’s leading property management company – has opened its first office in Leicester in a move set to bolster recruitment in the region.    The new office is located at Regus St George’s House in Leicester city centre, and it marks a positive move in FirstPort’s continued expansion across the UK.   The workspace will primarily be dedicated to running customer service operations for FirstPort, resulting in over a dozen local employment positions so far, with the aim to boost this further ove

Fixflo webinar puts management and leadership skills under the spotlight

Three block management professionals will explore issues critical to the future of the industry in a forthcoming webinar by repairs and maintenance software provider Fixflo. The live event in March will see industry leaders Nigel Glen (The Property Institute), Shelley Jacobs (Michael Laurie Magar Ltd), and Martin Perry, (West of England Estate Management Ltd.) discussing topics such as: Is the industry providing the support that agents need to thrive? Are management agreements clear enough to avoid con

North Residential sets out ambitious strategy for national growth

Less that six months after becoming an independent estate agency, North Residential has announced ambitious expansion plans with the opening of at least three new UK locations per annum, and a targeted growth of around 60% year on year. The Harrogate based practice, which rebranded away from Knight Frank after 15 years, has already opened a second branch in Pocklington, East Yorkshire and is scheduled to open offices in Leeds, York and Northallerton in the coming months. In September last year business le

Cornerstone chooses MRI Software for portfolio management and IFRS 16 requirements

MRI Software, a global leader in real estate solutions, announces that Cornerstone, the leading UK mobile infrastructure services company, is deploying MRI Horizon CRE to manage its lease accounting, including International Financial Reporting Standard (IFRS 16) compliance. Cornerstone is implementing the cloud-based lease accounting platform to automate manual processes around data onboarding, as well as more easily handle the complexities of IFRS 16. The accounting standard came into effect in January 2

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