Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Principle wins contract to look after high-value London properties

Several high-value London properties are part of a major new national contract won by Principle Estate Management. Principle will be looking after  a development of apartments each worth more than £1.5 million on America Street, just off Southwark Bridge Road – near the famous Borough Market, Tate Modern art gallery and Shakespeare’s Globe theatre. Other properties in the portfolio is a mixed use development comprising a restaurant and with apartments above on Poland Street, off Oxford Street in trendy So

Lettings Managers: The New Kids on the Block

Block management employers want the best of both worlds. And who can blame them? The managing agent industry has, of late, been complaining of a shortage of competent and committed block property managers.  At the same time, employers want property managers who can hit the ground running and that means they need to come with block management experience. So when lettings managers are looking for a career change to ‘block’, the tendency is for employers to reject their advances rather than embrace their dif

PM Legal Services boosts team with young talent

Residential leasehold expert PM Legal Services has reinforced its commitment to developing tomorrow’s talent with a new appointment and a promotion.  The award-winning firm has taken on Chloe Quinn, a student from Doncaster charity YMCA Training which supports young people to learn the skills they need to achieve their aspirations.  Expanding the team by over 300% since its launch in February 2017, PM Legal Services has also promoted Kirsten Etheridge; another YMCA training student who has clinched the ch

Rewriting the rules on fire safety

Do you want total peace of mind that your residents are safe from fire risks? NOD is a new proptech solution to life safety aimed at block managers from Future Fire Systems. The topic that got everyone talking at the 2018 ARMA conference was Proptech. Tech solutions to everyday problems are really starting to impact block management, making all our lives easier and better connected and James Dearsley’s presentation showcased the ways in which technology is now changing the way we work. A great example of

ALEP’s first roadshow sees property professionals gather for afternoon of enfranchisement enlightenment

The Association of Leasehold Enfranchisement Practitioners (ALEP) was proud to present a new-look regional event in Manchester on 7 November 2018.  Presented by ALEP and hosted by law firm, Irwin Mitchell at its city-centre offices in St Peter’s Square, the event brought together more than 60 professionals from Manchester’s property scene including enfranchisement solicitors and valuers, managing agents, portfolio owners and developers.   The common aim for all who attended was to learn more about f

The Property Management Awards 2018 - Winners Announced

The winners for the Property Management Awards 2018 were announced on Friday 23rd November at our awards ceremony.  Our ‘Christmas in New York’ themed awards were held at Finsbury Square in London and it was truly a night to remember! With 900 people from across the industry in attendance it has once again overtaken the previous year and become our biggest PMAs to date! We would like to thank our wonderful judges Mike Basquill, Richard Berridge, Andrew Bulmer, Ruth Campbell, Ian Fletcher, Noella Lee and B

Q&A - Water Bills

QUESTION We are leaseholders in a block and the issues we are currently battling are large and numerous and like many others, we find ourselves in a ‘David vs Goliath’ situation. Our immediate issue is as follows: a resident noted a 60% increase in 2014 in the water bill vs. all previous years. The freeholder and managing agent ignored all requests to investigate so the resident followed up and after 3 years, Thames Water admitted to a mis-connection of a new water pipe meaning one part of the estate was

The Quest for the Holy Grail Part IV

"A paradox, That most ingenious paradox! We've quips, and quibbles heard in flocks, But none to beat that paradox!" Gilbert and Sullivan words could be describing the "Paradox" facing the Law Commission's Terms of Reference which seeks to satisfy opposing interests: "set out the options for reducing the premium payable by existing and future leaseholders to enfranchise, whilst ensuring sufficient compensation is paid to landlords to reflect their legitimate property interests;" in addition, they have been

Weekly Fire Alarm Testing – Are You Compliant?

Do you manage a block (or blocks) fitted with a fire alarm system?  If so, to remain compliant with British Standard 5839 you should be testing the system every week. In my experience this is simply not happening. It is unrealistic to expect property managers to visit all their sites weekly to test the fire alarm is in good working order.  And paying for a ‘skilled person’ to carry out these tests can prove expensive over the course of a year.  However, these arguments won’t wash if you find yourself invo

New Directors for Earl Kendrick Associates

Earl Kendrick Associates are delighted to announce the appointment of two new Directors for the South and North regions respectively. Zoë Walheim MRICS and Andrew Banister MRICS have been spearheading Earl Kendrick’s expansion in the past two years, with new regional offices in Brighton and Manchester, which are now separate companies under the EKA umbrella. In recognition of their success, Zoë Walheim becomes our Regional Director – South, while Andrew Banister is our Regional Director – North.   The Bri

UrbanBubble appoints Gemma Price as Head of Property Management

Gemma Price has been appointed head of property management at residential property manager urbanbubble. With more than 20 years of experience across a wide range of business sectors including property, leisure and hospitality, Gemma joins the Manchester-based business from her role as head of operations at Recom Solutions and a director at Hardcastle and Hogarth Ltd. Prior to her three years at Recom, Gemma spent seven years at commercial property group Bruntwood in a head of property role. Her role at ur

FirstPort announces senior appointments to Luxury and Build to Rent portfolios

FirstPort has made senior appointments in two customer-focused areas of its business to continue to drive forward the highest standards of service for customers and clients. Heidi Stephenson (LLB MSc) has joined FirstPort as Director of the Luxury portfolio. She brings with her 20 years’ experience in residential Property Management, 15 years of which were spent at one of the UK’s most luxury brands, Harrods. As Associate Director, she was part of the Senior Management Team for Harrods Estates Asset Manag

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