Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Under-takings overboard

Two useful general points arise in the recent case of Nogueira v Westminster City Council [2014]. The Upper Tribunal: 1 Reviews the First-tier Tribunal’s powers to make a global deduction in respect of the costs of works which have not been carried out to a reasonable standard, and 2 Considers whether the First-tier Tribunal has the power to accept or impose undertakings. The First-tier Tribunal was faced with a large number of allegations of defects in the quality of the works both inside and outside

Managing agent fees: what should you pay?

People often ask what is realistic in terms of managing agents’ fees and if the saying “you pay for what you get” is really true? It’s like saying “eating an apple a day keeps the doctor away”; factually it’s not correct but it makes society feel better about eating one of their five a day. In the case for managing agents’ fees the opening phrase can be seen simply as a justification that a higher fee proposal represents a better service. Of course there are exceptions, but across the board there does n

Feeling neglected?

One of the most common points of disagreements between landlords and tenants concerns the imposition of charges for major works. The merits of the arguments on either side will, of course, vary from case to case. There is one area though, in which most impartial observers would tend to agree with the tenant’s point of view by default: historic neglect. Take the following scenario as an example. A large, detached, Victorian mansion house is converted into a number of separate flats, which are let on long

Services Charges: Payback time?

A wise man once said, “service charge disputes are the route to all misery”. You might ask why is this relevant if you are extending your lease - after all what does it matter how the building is managed? Leasehold specialists are often asked questions like “I want to extend my lease, but I don’t have to worry about all the unpaid service charges, do I?” Well, unfortunately, yes you will. At completion of the new lease the landlord can ask for all and any arrears to be paid off and in fact the landlord

The importance of good communication

Since 1993 there has been an increasingly recurring trend for the non payment of service charge. Throughout this time residents have provided a multitude of reasons as to why payment has not been made. Some were unaware they had to pay service charge and weren’t notified at the point of sale; many simply forgot or claimed not to have received demands. Excuses for non-payment have included some very interesting ones, such as: “The Queen was residing in the residents back garden, had been taken ill and th

15th ALEP Conference

The 15th ALEP Conference took place on 21 October at the renowned Royal Institution in Mayfair.  A sell-out success, the conference – once again sponsored by Kerry London – welcomed over 250 delegates, demonstrating just how far the Association has come since its first event, which played host to just 40 guests. Many of the delegates represented ALEP’s 170 member organisations, and were joined by peers from the wider property sector and the press.  ALEP is committed to promoting best practice specifical

Service Charges: A Welcome Relief 

The following scenario is familiar to those electing to enfranchise. A collection of participating leaseholders acquire their freehold via enfranchisement. An investor acquires overriding leases in respect of the non-participating leaseholders. The overriding leases are obviously subject to and with the benefit of the original lease, which the investor becomes the reversioner of. The investor of course is only acting as a ‘sleeping partner’ to the participating leaseholders in a bid to make a profit on

Who pays the price?

When a property is sold, do service charge arrears pass to the new purchaser? The Landlord and Tenant (Covenants) Act 1995 fundamentally changed the law regarding rights and liabilities of parties to a lease following an assignment, but those provisions are not retrospective. It is therefore necessary to consider the position for old tenancies (those granted before 1 January 1996) and new tenancies (granted on or after that date). In respect of old tenancies, the editors of Woodfall are of the view tha

Service Charges: Don't be disappointed  

Through the increase in legislative and regulatory reforms in residential property management, landlords and managers are under growing pressure to ensure that they remain in compliance with their legal responsibilities. There are various statutory remedies and measures available to leaseholders who find themselves in situations in which their entitlements are compromised. One such measure is that of the First-tier Tribunal’s (FTT) right to appoint a new manager pursuant to Section 24 of the Landlord &

Forfeiture – is it right?

One of the principal remedies available to a landlord upon a tenant’s breach of the terms of the lease is forfeiture. The core idea being that the landlord has granted the tenant possession of the land on the condition that the covenants of the lease are complied with. If the tenant fails to observe those covenants then the landlord has the right to take back the property. Parliamentary legislation has placed restrictions upon the exercise of this right in relation to ground rents and service charge arre

Know your lease!

Whether you are a leaseholder, a landlord, or a manager, your first point of reference will often be the lease. The lease will tell you what expenditure can be recovered as a service charge, how that expenditure can be recovered and what proportion of that expenditure the lessee is liable for. Most modern leases will contain a list of recoverable expenditure, either in a separate schedule, or by reference to the obligations of the landlord or RMC. If the lease does not clearly and plainly specify a part

A different approach to Debt

Unpaid service charges can hamper good block management and the debt recovery process can be challenging and time-consuming for landlords and managing agents, putting a huge dent in cash flow. When it comes to successful service charge arrears collection it’s important to have sophisticated systems and processes in place that not only get the cash back into your estates quickly, but also maintain the leaseholder relationship. When clients seek help from solicitors with recovering service charge arrears,

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