Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Case Study: Purdy Court (Fishponds) RTM Management Company Limited

Residents at our retirement development in Bristol were becoming increasingly dissatisfied with our management company.  Dissatisfaction reached such a point that in November 2008 we decided that we had to take matters into our own hands.   Seven of us formed a working party to examine the options available to us and to explore in particular the potential benefits of Right To Manage. During our research we were recommended to the Kingsdale Group Limited; they manage some 2,000 properties across the countr

Qualifying for the Right to Manage

Firstly there is a physical test; the block must be a selfcontained building or part of a building. If it is not detached, 3 sub-tests must be met: 1. There must be vertical divisions with the adjoining buildings, 2. It must be capable of being redeveloped independently and 3. If there are shared facilities or services, they must be capable of being provided independently without significant interruption. As to vertical divisions, in the Finland Street case, the Lands Tribunal said that a minimal dev

How to avoid your Right to Manage claim being rejected

Technically there is no need for leaseholders to prove mismanagement by a landlord. The right to manage is available, whether the landlord’s management has been good, bad or indifferent. But let us face facts, the only real reason for leaseholders replacing their management company is because they are not happy with the current situation. Often, there is history of mis-management or service charge complaints – and so the Right To Manage process can be somewhat adversarial. Usually, freeholders have a ve

Have you considered your Right to Manage?

The Right to Manage is a useful legal mechanism for flat owners to take control of their building where it has previously been mismanaged. The special In Depth feature in Issue 47 will explore the Right to Manage procedure, the role of the surveyor, and, importantly, life after the Right to Manage has been acquired. Normally, it is the landlord’s obligation to manage the common parts of the building and a managing agent is customarily instructed to carry out this function. Since 2003, flat owners in resid

How mediation provides an alternative way to resolve disputes in a block of flats

One of the key ingredients for harmony in a residential development is to ensure that everyone gets on. It follows therefore that harmony among residents, will improve the chances of establishing a successful relationship with their managing agent. One of the main drivers for commonhold when it was introduced in 2002 was that it enabled residents to have more control and a greater influence over the management of their block or development. However what use is this, if there is continual discord among t

Property Maintenance - A lot more than just vacuuming and dusting

Does it look like the cleaners only ever vacuum and dust the stairways in your apartment block? It may well do, but look a little deeper and you may discover a whole lot more. Start at the front door, is it clean? The dirty finger marks from last week have gone, and the entrance steps are clean. Look inside, there aren’t any take away food menus, or home improvement leafl ets anywhere, the skirtings are clean, and so is the floor. Switch on the lights, they all work, and the light switch is clean.You ta

How to plan for major works in your block of flats

When advising our clients of their budgeting needs it is sensible to anticipate what major works may be required beyond the next 12 months This allows a reserve or sinking fund to be maintained at levels that avoid significant fluctuations in charges payable when works are due. This has been so successful with our managed clients that our building surveyors are continuously instructed on a number of properties for non-managed clients. The intention is to avoid unpleasant surprises and prioritise works in

Is it time to get extending?

The UK is officially in recession and property prices have reached an all time low; this is not great news. However, this grey cloud may have a silver lining for flats owners with long leases. With a stabilisation of property prices still to come, long leaseholders should seriously consider taking advantage of the slump in property values now and get their leases extended.WHEN CAN A LEASE BE EXTENDED? Subject to a few exceptions, all long leaseholders who have held their lease for at least two years hav

When should you extend your lease?

The UK is officially in recession and property prices have reached an all time low; this is not great news. However, this grey cloud may have a silver lining for flats owners with long leases. With a stabilisation of property prices still to come, long leaseholders should seriously consider taking advantage of the slump in property values now and get their leases extended. When can a Lease be extended? Subject to a few exceptions, all long leaseholders who have held their lease for at least two years

EXCLUSIVE: Tchenguiz and Peverel Respond to Pressure From Flat Owners

EXCLUSIVE [image1]Vincent Tchenguiz, Chairman of Consensus Business Group, the landlord at the centre of recent controversy surrounding vociferous complaints from retirement flat owners finally broke his silence on the issue by giving a frank and exclusive interview published in the next issue of News on the Block magazine.  Retirement leaseholders, led by pressure-group CARLEX, have complained about some operational practices in residential developments which they claim are unfair.  Their high-prof

Who is the best in Property Management?

The finalists in The Property Management Awards 2009 have been revealed and the winners will be announced at a glittering evening ceremony in Central London in December 2009.  Awards for London and Regional managing agent and property manager of the year have been fiercely contested as has the award for Professional Services of the Year.  Finalists in the category for Newcomer of the Year are also of interest as this award is restricted to those that are new to the industry either at a personal or corpor

Is Right to Manage the route for you?

As a Leaseholder there may be various reasons to take control of the management of the building, e.g. dissatisfaction with consistently high service charges, or a poor standard of repair. There are ways of addressing these problems without taking control of the management but sometimes it makes sense for the landlord or its managing agents to be replaced with a more efficient regime. There are three main ways of going about this. The best option for you will depend on your circumstances, and those of the

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