Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Hunt to replace Hewett

ARMA, the trade body for managing agents, has stepped up its search to replace David Hewett as Chief Executive. Peter Dening, Chairman of ARMA has stated that the association is “...at a crossroads ...”. Specialist recruitment agency, Saxton Bampfylde has been retained for the search. Hewett’s successor will be reporting to the Council of ARMA, and tasked with recommending and implementing policy amongst other key responsibilities. Salary and the number of candidates who have so far applied have not been

Industry welcomes guide to fire safety in blocks of flats

A 191 page guide to fire safety in blocks of flats has been published by the Local Government Group. The document also includes relevant case studies that focus on some of the common issues found in blocks of flats with suggested fire safety solutions. FPRA Chairman Bob Smytherman, who was also a member of the reference group that produced the guide, said: “The previous advice covered most types of property, but it was never sufficient for common parts of blocks of flats and some landlords and residenti

Goldsborough Estates wins medal

Retirement housing specialist Goldsborough Estates received three silver medals in the annual awards presented by the Association of Retirement Housing Managers. The awards are presented to retirement housing providers performing the best in customer satisfaction surveys. Goldsborough Estates received silver in all three ARHM award categories – ‘Participation in management and decision making’, ‘Satisfaction with the overall service provided’ and ‘The service charge represents good value for money’. The

The challenge of the digital switchover 

Property managers are increasingly coming under pressure from residents to upgrade their current TV systems, particularly given the recent advances in TV technology and the digital switchover (DSO). This was the case at Haddenhurst Court, a 2 storey block of 37 private retirement apartments in Berkshire, managed by a national retirement property company. In the past, residents watched TV through an analogue communal TV aerial. However, many have found the range of TV options quite limited. Addressing th

Don’t fall foul of your company’s constitution

The role of the managing agent is central to the management of a Residents Management Company (RMC) or Right To Manage (RTM) block. Often the role of director is taken by an unpaid volunteer with little or no prior knowledge of company law, their duties, responsibilities and potential personal liabilities. The board of directors will expect the agent to carry out its wishes and it is therefore imperative that the agent fully understands the relationship and also the company’s constitution. Every company

Managing the Handover

The beauty parade is over; you’ve picked up a substantial new block with a winning combination of service, excellence and value for money. And this is where the fun can start: extracting the documentation from the previous managing agent. When you take over a new block, you will want to secure as much personal, financial and property documentation as possible from your predecessors. As a bare minimum, you should ask the managing agent for the previous six years’ documentation relating to service charge

Estate managers with military backgrounds.

Many former military personnel can be found on-site managing apartment blocks as the front line in estate management. News on the Block interviewed three estate managers with military backgrounds. Paul Harrison, Development Manager, West End Quay Walter Arciaga, House Manager, River Gardens Morris Dickson, Estate Manager, Holborough Lakes [extra:quotes:boxoutcopy=1] NOTB: Why do ex-military personnel make good estate managers? PH: Although people might not realise it, being a Development

Property Managers Raise £300 For Charity

Property Manager Tony Martin, from Caxtons, one of the largest independent property practices in the South East, and his colleague, Gemma Weighill, took part in the recent British Heart Foundation’s London to Brighton cycle ride. They raised in excess of £300 and said they were following in the footsteps of former Chairman, James Pilcher, a keen fundraiser. Sadly, James died of cancer last November.

Legal costs protection

There has been a steady growth of actions within the Leasehold Valuation Tribunals since the Commonhold and Leasehold Reform Act of 2002. With the requirements to send section 153 and section 158 notices with any demands or administrative fees to leaseholders explaining their statutory rights and obligations the law has created a system of leaseholder led regulation. In the event that leaseholders believe their service charges are unreasonable they can challenge them through the Tribunal system. Whilst no

Ringley reach out to apprentices

Award winning property company, The Ringley Group, who have recently been shortlisted for another award (a National Training Award by Investors In People), are working with the London Apprenticeship Company (LCA), to offer apprenticeships for people aged 16-23.

Beware: Paying for construction and maintenance is changing.

The Construction Act is changing and if you are not prepared you may find yourself out of pocket. If you do not issue the correct notices under the Act, as a client you could be forced to pay for commercial construction and maintenance works which have not been properly carried out and you will be unable to correct the position until the next pay date. The new Construction Act has changed the way payments are made, and you will need to update your internal procedures and notices. There is also a greater

Your rights when subletting

An Absolute prohibition on subletting is rare but can be found in some leases. If present, then it is hard to avoid. It is not a term that an individual leaseholder could apply to the Leasehold Valuation Tribunal (LVT) to vary under section 35 of the Landlord & Tenant Act 1987. An absolute bar on subletting could be the subject of an application under section 37 of the 1987 Act, provided a substantial majority of the leaseholders are in favour of variation. The most common clause requires the leaseholder

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