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Burrington Estates (New Homes) Ltd has appointed David Jervis to the position of Group Managing Director as the original company founders Mark Edworthy and Paul Scantlebury step away from the day-to-day running of the business. David joined Burrington Estates three years ago to lead the launch of the company’s new Central England division, following its success in the South West, and now takes operational control of the whole housing business. Established in 2013 and headquartered in Exeter, Burrington Es

Grosvenor Systems and Spike Global have today announced a new strategic alliance, enabling build-to-rent operators to benefit from a complete end-to-end property management and accounting solution. Propman, Grosvenor Systems’ leading financial reporting and property management product, will be combined with Spike’s tenancy management solution, Spike Lettings, and award-winning resident engagement portal, Spike Living, to create an enhanced, simplified experience for tenants. Grosvenor Systems’ market-lead

The boss of Principle Estate Management is leading from the front for the Birmingham company’s corporate social responsibility (CSR) efforts, volunteering to help set up a Boys’ Brigade camp in Devon. Brett Williams, managing director at Principle, was joined by two staff members – his sons Benedict Williams, a property inspector at the firm, and Jonas Williams, who works on a range of administration and high-level IT coding roles. The threesome travelled down south and spent from a Wednesday evening to a

Colin Stokes, MD of Adiuvo writes regarding verbal abuse of staff and what we can do to combat it.  We recently posted on LinkedIn about the difficulties our staff encounter dealing with angry customers; it was about one specific instance but we published alongside it multiple examples of recent similar abuse our team suffered whilst carrying out their duties. Whilst we accept our experience is exacerbated by the nature of our service, it is contact centre based and we are being contacted by those who are

With household bills set to exceed £4,000 per year by January, research by property maintenance solution provider, Help me Fix, reveals that homeowners can reduce their bills by an average of £1,500 by making environmentally friendly changes to the home.  While conservative estimates are now warning of household bills hitting £4,200 a year in 2023, water bills are also expected to surge to around £419 a year as hot weather and drought spread across the UK as a result of global climate change. However, Hel

Dynamic, high-performing letting agents from across the UK are being invited to a stand-out event this November, as PayProp, a leading rental payment and reconciliation platform, holds its first in-person agency event since before the pandemic.  The invitation-only PayProp Connect will debut on 18 November at the Chartered Accountants’ Hall in Central London, with tickets made available to PayProp Awards prizewinners and selected other industry leading lights over the coming weeks.  Recognising top perfor

Property management and surveying firm Scanlans has reached a milestone after securing a raft of block management contracts at sites across the country. The spate of wins means Scanlans has surpassed 20,000 units under its management for the first time. Recent instructions have come at apartment blocks in West Yorkshire, the West Midlands and East Midlands, Liverpool and Bournemouth. The latest agreement, which enabled Scanlans to reach the milestone, came in Birmingham.  Scanlans has been appointed by El

Gazeal, the UK’s number one provider of digital reservation agreements and upfront seller information, now has an app available and ready to install on Reapit’s AgencyCloud AppMarket.   The new app gives Reapit’s agents access to this award-winning and Law Society approved provider, which provides a unique solution to the age-old problem of cancelled property sales. Gazeal helps sellers prepare their Buyer Information Packs – key legal information about their property – right from the start.   This is the

For its fifth Tech Insights whitepaper, a series which aims to start a conversation around the future direction of residential block management, IRPM brought together a group of leading industry experts to discuss how technology can foster trust and improve customer service in the property management sector.   The ‘Building Trust: The Impact of Technology on Customer Service’ whitepaper centres around the customer, and how resident-focussed technology can deliver a better service whilst supporting propert

EnviroBuild is proud to announce that a contract has been signed with Taylor Wimpey for the use of their innovative 150 Aqua Channel aluminium decking in the refurbishment of the balconies at Latham’s Yard. Located in London, the aim of the refurbishment project is to adhere to the updated legislation following the Grenfell Tower fire (The Building (Amendment) Regulations 2018 (S.I. 2018/ 1230) legislation). With a Class-A fire resistance rating, EnviroBuild’s latest aluminium decking material passes all

The Association of Independent Inventory Clerks (AIIC) claims that the topic of inventories in the property industry is one that requires more attention.    Although the lettings industry is renowned for being financially rewarding in the long term, those who do not put the right processes in place could in fact end up accruing unnecessary costs.    The AIIC argues that although inventories are not yet compulsory in the property industry, they are a necessary protective measure that the letting industry o

After three years of development, a joint statement from the Royal Institution of Chartered Surveyors, the Property Care Association and Historic England is set to launch at a leading building preservation conference.    “Investigation of moisture and its effects on traditional buildings - Principles and Competencies” will be presented at the 2022 International Property Care Conference, at The Slate, University of Warwick, on Thursday, September 22.   Senior representatives from each of the principal auth