Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

UrbanBubble appoints Gemma Price as Head of Property Management

Gemma Price has been appointed head of property management at residential property manager urbanbubble. With more than 20 years of experience across a wide range of business sectors including property, leisure and hospitality, Gemma joins the Manchester-based business from her role as head of operations at Recom Solutions and a director at Hardcastle and Hogarth Ltd. Prior to her three years at Recom, Gemma spent seven years at commercial property group Bruntwood in a head of property role. Her role at ur

FirstPort announces senior appointments to Luxury and Build to Rent portfolios

FirstPort has made senior appointments in two customer-focused areas of its business to continue to drive forward the highest standards of service for customers and clients. Heidi Stephenson (LLB MSc) has joined FirstPort as Director of the Luxury portfolio. She brings with her 20 years’ experience in residential Property Management, 15 years of which were spent at one of the UK’s most luxury brands, Harrods. As Associate Director, she was part of the Senior Management Team for Harrods Estates Asset Manag

Brethertons Rated One of the Top Legal Service Providers in Chambers & Partners UK and Legal 500

Brethertons LLP has again been recommended in practice areas in both the Chambers & Partners UK 2019 and the Legal 500 2018, with a notable seven lawyers receiving individual rankings. This year Brethertons has been ranked in the practice areas of Family, Personal Injury, Employment, Personal Tax, Trusts and Probate, Corporate and Commercial, Commercial Litigation, Commercial Property, Real Estate, Real Estate Litigation, Debt Recovery, Property Litigation, IT and Telecoms and Intellectual Property.  

Are Video Interviews Right for the Block Management Sector?

Time is one of the most valuable things within a business and over the past decade more and more employers in different sectors have been using video interviews as their initial approach to potential employees. It’s a technique that can save employers time, money and any scheduling issues with their working day. For an employer it’s an easy way to sift through candidates quickly and efficiently. Using first impressions and strategic questions can be a time saving activity. Scheduling for a video call is m

ARMA's new training programme

ARMA has radically overhauled its professional training programme in the face of government proposals for property professionals to hold recognised qualifications. The new programme goes hand in hand with ARMA’s core aim of raising the standards in property management. The training covers all areas of residential leasehold management, legal, health & safety and fire management, accounting, insurance, RMC and RTM company management, site staff, human resources and general interest. ARMA continually updates

SDL Property Partners celebrates in style

The industry’s first property management franchise scheme, SDL Property Partners celebrated its ‘first birthday’ in style at an exclusive Central London location on Friday 12th October. The event which took place at the RAF Club in London’s Mayfair, celebrated all of the year’s achievements with the SDL Property Partners team and the scheme’s franchisees. As this event was held during the same week as World Mental Health Day (Wednesday 10th October), the day’s agenda reflected this. There was a seminar se

Millstream Management Services helps raise over £35,000

Thanks to the efforts of Lodge Managers, Owners and Colleagues around the country, Millstream Management Services and the Churchill Foundation raised a total of over £35,000 for Macmillan Cancer Support by supporting its World’s Biggest Coffee Morning campaign. Over 100 Millstream-managed developments took part by hosting coffee mornings, cake sales, bake-off competitions and raffles to help support the World’s Biggest Coffee Morning campaign. Lodge Managers and Owners all joined in the fundraising effort

A better deal for leaseholders?

The Law Commission recently proposed a series of reforms designed to tackle certain issues in the leasehold market with the view of making the lease extension and freehold acquisition process, known as enfranchisement, more efficient.  In addition, the Law Commission were specifically asked to provide options to reduce the price payable by leaseholders to buy their freehold or extend their lease whilst also ensuring adequate compensation is paid to landlords in respect of their property interests. Arguab

Block Management Recruitment: Interview tips for Employers

There are some terrific block management companies across the country, all striving to serve a wide range of clients whilst keeping an unlimited number of balls in the air. Though PropTech – a forthcoming BBL Blog subject – is having a big impact on block management at the moment, without personnel, managing agents don’t have a business at all. Interview Checklist  So as an employer, you are looking for talented staff – typically operational property managers or accounts team members. They aren’t necessar

Manchester tenants to benefit from property repair service

New partnership between AXA Partners, Fixflo, and Thornley Groves provides out-of-hours repairs services to thousands of tenants in Manchester.  Tenants living in more than 3,000 properties in Manchester are to benefit from a new service which provides fast response to emergency, out-of-hours repairs. More than 8,000 issues were reported in properties in Manchester in the last 12 months[1], with over half classed as emergencies. Almost 3,000 of these problems occurred out-of-hours, leaving many tenants wa

Avoiding disputes with neighbours

Sometimes problems with the neighbours go beyond a bit of noise or mess, and the people around you can begin to make your life miserable. This can often start because of a previous disagreement, even over something relatively trivial which wasn’t resolved and has been allowed to fester and blow up out of all proportion.  Don’t let yourself be a victim and unhappy in your own home. Problem neighbours may even be a contributory factor for some people deciding to move. In this case, as the seller, you’d have

Smallman is latest director to join Principle Estate Management

Ian Smallman has been named as the third former colleague to join Principle Estate Management in Birmingham. He joins Principle founder Brett Williams and fellow director Joe Jobson who joined in the summer, and has been appointed as a board level director at the managing agent which opened for business in Spring 2018. He will focus on the operations side for Principle’s growing client list of residential and mixed use property investors. All three directors were formerly in the residential estate managem

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