Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Keith Hill appointed as independent regulator of residential managing agents

The Rt Hon Keith Hill, Minister for Housing & Planning under Tony Blair and former MP for Streatham, has been appointed by trade body the Association of Managing Agents to lead its new self-regulatory regime, called ARMA-Q. Speaking at the recent ARMA Annual Conference, Mr Hill said: “It will be my job as the regulator to be an advocate for the responsible managing agent and a vocal opponent of wrongdoers. I want leaseholders and the public to know that this is an organisation where the majority of memb

Ben Jordan becomes New ARMA Chairman 

Ben Jordan has been appointed Chairman of the Association of Residential Managing Agents (ARMA). With over 20 years’ experience working in the residential property management sector, Ben has been the Managing Director of Premier Estates since founding the company with fellow Director, Simon Haughton, back in 1998. Ben is extremely experienced and passionate about property management and he has also acted as an expert witness before the Upper Tribunal in cases regarding residential service charges. With tw

Q&A - Satellite Dish in blocks of flats

QUESTION Dear Sir I manage a block where people have moved into. They have installed a dish on the wall adjoined to wires attached through the window to their flat!! How do you suggest I go about having it removed??? Reader name withheld ANSWER There is case law supporting a presumption that external walls are included in the demise, but most modern leases of flats expressly exclude the structure and/or exterior of the building. If the dish has been installed on the landlord’s property, an i

Q&A - Complying with Gas Boiler Regulations 

QUESTION Dear Sir Do you think that block directors (and their managing agents) are responsible for ensuring that all owners in a block know about and comply with these gas boiler regulations?  There is a risk that block directors will be deemed to be at fault if owners who do not have annual gas safety inspections do not know about these regulations and there is then a death from carbon monoxide poisoning.  Our managing agent did not tell us about the regulations.  My lettings agent did.  Reader na

How a Managing Agent can help make Right to Manage a success 

WHEN UNDERTAKING THE RIGHT TO MANAGE (RTM) PROCESS, a common and advisable method chosen by leaseholders is to appoint a competent managing agent who is familiar with the process and the intricacies of legislation, and who can successfully guide you through. As well as assisting and advising you before and during the process, your chosen managing agent should also be able to successfully deal with one of the trickier parts of the process, the actual handover of management to the RTM Company once th

CP Bigwood Acquires Leicestershire Based Managing Agent 

Managing Agents, CPBigwood acquired Lloyd Property Management for an undisclosed sum. The purchase, aimed at establishing CPBigwood in the East Midlands, marks continued expansion, with six offices now in operation. The firm also recently opened a London office spearheaded by Partner, Bill Drake-Lee, the former Leicester, Moseley and Barbarians rugby player. He is working alongside residential management Partner, Brett Williams who has been placed in charge of the new East Midlands office. Lloyd Propert

BEECHWOOD APPOINTED TO MANAGE PARK WEST APARTMENTS

Beechwood Property Services have been awarded the cleaning contract at Park West, Edgware Road which is owned and managed by The Freshwater Group. Beechwood has been successful in securing the contract following the provision of services at another prominent Freshwater apartment block, Clare Court. Managing Director Abee Breuer said “Beechwood is delighted with this development and it will strengthen our portfolio of properties in and around the West End”. Mark Shapiro of Clare Court resident’s associatio

Court of Appeal Rules On Shared Facilities In Right to Manage

The Court of Appeal in Gala Unity v Ariadne Road RTM Ltd has decided that shared facilities on an estate can be included within the responsibility of a right to manage company - even if they are used by parts of the estate not taking part in the right to manage itself. The case sought to clarify the meaning of “appurtenant property” referred to in Section 72 and 112 (1) of the Commonhold and Leasehold Reform Act 2002. However, the effect of the decision may have caused more problems than it has solved

£270k Major Works Goes To Supreme Court

The Supreme Court is soon due to hear an appeal in the landmark case of Daejan v Benson. The case focusses on a small block of flats called Queens Mansions in Muswell Hill, North London, owned by Daejan Investments Ltd. The point of law in dispute concerns the dispensation requirements under Section 20ZA(1) of the Landlord and Tenant Act 1985. The flat owners successfully challenged the landlord’s attempt to seek dispensation from properly consulting with them regarding major works in the building. This m

PARKWAY SAVES MONEY IN ONE OF LONDON’S BRIGHTEST SPOTS

Having surveyed the site, Parkway Electrical installed the retrofit ESP Micro-Sensor and has already demonstrated savings not only in the considerable energy used, but also massive future maintenance costs for lamp and fitting replacements. Jamie Willsdon said: “Although this was a highly prestigious exercise – we pride ourselves with being able to show savings at sites and installations of all sizes, including blocks of flats.”

CHAINBOW RELOCATES

The asset and estate management firm Chainbow Ltd has relocated from its Waterloo office to Southwark. Chairman and chief executive, Roger Southam, commented, “The office move is timely and coincides with our new business direction, which involves moving away from the traditional block management sector and into a more distinguished property consultancy.”

Alarming levels of job dissatisfaction in property management industry

Research recently released by Deverell Smith Recruitment shows that nearly one in every two property management professionals browses the job market for new positions at least once a week and one in ten actively looks more than once a day. Overarching this tendency is a general feeling of dissatisfaction. Over 40 per cent of those surveyed either felt indifferently about their position, or worse were dissatisfied. 25 per cent said that they were fully committed to finding a new position and leaving thei

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