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Blocks of flats insurance broker Deacon saved Essex Properties a massive £18,000 on insurance premiums for Barrier Point, a prestigious 257-apartment development located in the Royal Docks and overlooking the Thames Barrier in London. Carol Sullivan MIRPM, Director at Essex Properties said: “When we took over the management of Barrier Point last year, we felt that the premiums provided by the incumbent insurer were on the high side. We have been an Appointed Representative of Deacon for six years so use

Cotswold Property Management Services Limited has received the national customer service quality standard, Putting The Customer First. The organisation, which provides property management services to both commercial and residential clients, is the only Property Management Company in the U.K., to have achieved the standard awarded by accreditation body, Customer First UK. The Standard ensures those being assessed are putting customers at the heart of everything they do, through looking at 3 areas of wo

Trinity (Estates) Property Management Limited and Chainbow Limited announce the merger of their block management business to create possibly the largest privately owned residential management firm in England and Wales. Trinity Chainbow’ is a new business venture that amalgamates Chainbow’s London-based block management experience with Trinity Estates’ national operations to provide property management to approaching 35,000 homeowners in England and Wales. The merger aims to benefit all leaseholders by poo

The outcome of a consultation exercise conducted by the Department for Communities and Local Government on proposals for increasing leasehold upper value limits has been announced. Upper value limits determine eligibility of residential long leaseholders to rights to remain in their flats at the end of their lease terms or to extend their lease under existing legislation. Although with just 17 responses, there was a low level of response to the consultation, there was general support for updating the valu

The Olympic Games start on 25 July and are sure to be a TV highlight of the year. However, with London switching to digital TV in April, landlords and managing agents of apartment blocks that aren’t yet digitally ready are being urged to make preparations now. According to Sky Communal TV Solutions, there are still private apartment blocks in the capital not fully ready for switchover. Some landlords are unclear on what needs to be done, have concerns about costs and find the whole process confusing. Bren

The Environmental Permitting (England and Wales) Regulations 2010 impose obligations on occupiers whose properties use septic tanks or package sewage treatment plants rather than connecting directly to the public sewer. Gemma James, Partner in the Property Department at Mundays Solicitors LLP explained: “It was intended to be compulsory from 1st January 2012 for all such occupiers to ensure their tank or plant is registered with the Environment Agency but this is now only the case for Wales because a form

Hera Management Services have been appointed to manage the prestigious Streamlight Tower in Tower Hamlets, London. Hera’s Managing Director, Suzanne Wicks, said “We are very excited to sign the management contract for Streamlight Tower. This is a fantastic opportunity for us to provide a first class, customer focussed and professional service for the residents of this award winning building.” A wholly owned subsidiary of Swan Social Enterprise Group, Hera combines expertise from the private sector with

The Court of Appeal The Court of Appeal has awarded £6,452.50 damages to a flat owner who complained about the actions of a lessee controlled management company. The disputes occurred at Framewood Manor, a luxury apartment development in Buckinghamshire. The Appellant, Mrs. Newman made a number of complaints against the management company alleging breach of covenant, including one of loss of amenity as a consequence of the nearby doorway to the swimming pool being blocked up due to excessive condensation.

Flat owners at Emanuel House have won a major case against Westminister City Council. The situation arose after the original contract value for repair and improvement work at the block escalated from £2.2m to an estimated £3.6m. As a direct result of these works Westminster City Council were seeking contributions through the service charge of between £50,000 and £90,000 per flat/leasehold. Landmark Leasehold Advisory Services was instructed by 35 residents to piece together and fund professional represe

Leisure facilities are becoming commonplace in private residential developments and can be run safely and efficiently providing there is an effective management plan in place. Failure to manage properly could result in the managing agent or property owner being liable for injury caused by break down or malfunction of equipment in addition to the potential for the managing agent to be responsible for accidents or incidents if the equipment is not maintained properly. Residential gyms are commonly un-staf

"There needs to be a cultural change in the approach to managing service charges" So said the Planning and Housing Committee of the London Assembly in its hard-hitting report into service charges in the Capital, Highly Charged. Around 100 responses were received by the investigating Committee, one of the highest contributions for any such report at City Hall. These responses informed the Committee to decide that the leasehold system is not working as well as it could be and they made nine probing Recomm

The Association of Leasehold Enfranchisement Practitioners celebrated their 5th Anniversary with a dinner in the Riverside Room at the Institute of Electrical Engineers in London. The highlight of the evening was an entertaining after-dinner speech by former Tory Government Minister, Anne Widdecombe. A highly accomplished politician, Anne Widdecombe explained that she had pursued a television career partly to draw attention to issues which would otherwise have been lost and forgotten in Parliament. With s