Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

The challenge of the digital switchover 

Property managers are increasingly coming under pressure from residents to upgrade their current TV systems, particularly given the recent advances in TV technology and the digital switchover (DSO). This was the case at Haddenhurst Court, a 2 storey block of 37 private retirement apartments in Berkshire, managed by a national retirement property company. In the past, residents watched TV through an analogue communal TV aerial. However, many have found the range of TV options quite limited. Addressing th

Legal costs protection

There has been a steady growth of actions within the Leasehold Valuation Tribunals since the Commonhold and Leasehold Reform Act of 2002. With the requirements to send section 153 and section 158 notices with any demands or administrative fees to leaseholders explaining their statutory rights and obligations the law has created a system of leaseholder led regulation. In the event that leaseholders believe their service charges are unreasonable they can challenge them through the Tribunal system. Whilst no

Beware: Paying for construction and maintenance is changing.

The Construction Act is changing and if you are not prepared you may find yourself out of pocket. If you do not issue the correct notices under the Act, as a client you could be forced to pay for commercial construction and maintenance works which have not been properly carried out and you will be unable to correct the position until the next pay date. The new Construction Act has changed the way payments are made, and you will need to update your internal procedures and notices. There is also a greater

Ringley reach out to apprentices

Award winning property company, The Ringley Group, who have recently been shortlisted for another award (a National Training Award by Investors In People), are working with the London Apprenticeship Company (LCA), to offer apprenticeships for people aged 16-23.

Your rights when subletting

An Absolute prohibition on subletting is rare but can be found in some leases. If present, then it is hard to avoid. It is not a term that an individual leaseholder could apply to the Leasehold Valuation Tribunal (LVT) to vary under section 35 of the Landlord & Tenant Act 1987. An absolute bar on subletting could be the subject of an application under section 37 of the 1987 Act, provided a substantial majority of the leaseholders are in favour of variation. The most common clause requires the leaseholder

Why insurance premiums are set for an increase

[extra:quotes:boxoutcopy=1]   Solvency II is the biggest regulatory challenge currently facing European insurers and replaces 13 existing EU insurance directives. EU member states must transpose Solvency II into their own national laws and insurers must show that they meet all of its requirements by 31 October 2012. Solvency II is a new system of supervision for assessing the overall financial position of insurers to ensure that they are better equipped to cope with adverse developments worldwide. I

The battle for leaseholders’ hearts & minds

[extra:quotes:boxoutcopy=1]   When Colonel Tim Collins addressed the 1st Battalion of the Royal Irish Regiment, poised just south of the Iraqi border, his message was one of respect. Respect your enemy and you will succeed, be ferocious in battle but magnanimous in victory, and allow them dignity in death. This was the start of the war of “Hearts & Minds”. I’m not suggesting that standing in the Kuwaiti desert on the eve of a war bears any similarity to the role of an Estates Manager. However, in our

How to change your lease terms

Many leases are often poorly drafted and defective. For example, the lease may not specify the party responsible for some repair and maintenance within the demised premises, or who pays for work that needs to be done or more commonly, may allocate service charges in proportions that do not add up to 100%. Landlords, leaseholders and property managers should know that remedies are available to resolve a defective lease situation. Generally, there are two ways to vary leases: By obtaining the consent

Life of a Leaseholder

NOTB: Tell us a little bit about your background. I come from a customer services and support background, with a number of years spent in the IT sector. I have been involved in the leasehold sector since 2004. NOTB: So, how did leasehold matters first spark your interest? My interest in leasehold issues was sparked by simply wanting to re-decorate the kitchen of my flat. I needed to find out how to contact the freeholder or the managing agents, eventually learning that the freeholder was deemed ‘absen

“Why I won’t give up on regulation”

It is both a sadness and an irony that I find myself lobbying for more comprehensive regulation of managing agents in the residential property management sector. Businesses in the services sector do not necessarily welcome more regulation. But property management is different. In my view, property management needs the equivalent disciplines, accreditations and rules of those found for example, in the legal, medical or auditing professions. Property management has a similar combination of complexity and ne

Q&A - Tenant insolvency clause

QUESTION: Dear Editor We have agreed to buy a 90 year extension of a flat in Cadogan Square following a binding decision. At the eleventh hour the bank have advised that they cannot lend as there is a tenant insolvency clause in the lease. Is there anything we can do to make the freeholder remove this clause?Name WithheldANSWER: The reason the bank will not lend is that if you should go bankrupt then the lease is automatically forfeit. You as the tenant could possibly apply to the court for relief ag

Q&A - RTM and garage's

QUESTION: We took over the management of a small block of five flats and two domestic garages last year, after a long battle with the landlord. She and her husband own one of the flats. They have both declined the offer to join the RTM Co. She has exercised her right to continue as manager of the two garages, as apparently these do not fall within the remit of the RTM Co. I therefore send her the service charge invoices for the garages which she then sends to them, adding a 10% management fee of her ow

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