Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Residents make golden discovery with a little help from CEM

The residents of a block of flats in Bayswater are celebrating the successful recovery of commercial rates amounting to a staggering £86,414.80. County Estate Management (CEM) was appointed as the managing agent of the building in July 2004. Having reviewed the budgets and expenditure, CEM queried with the residents why commercial rates were being applied and paid for in respect of the health club situated at 50 Kensington Garden Square (50 KGS). In conjunction with Nick Clabbon and Company, a specialist

Peverel OM wins major RICS Award

Peverel OM’s interactive customer website, Avenue, has won this year’s RICS Award for Property Management Strategy and Delivery – Private Sector. Managing director at Peverel, Lee Middleburgh said: “As a leading agent in the property management field, it is important we look for new and innovative ways in which to deliver quality management services to our residents and clients. Avenue has been so well received that we are already developing the site to offer even greater functionality.” Adam Cooper at

Chainbow steers a new course at Britannia Village

Residents of Britannia Village – a development of 850 homes in East London – are keeping a watchful eye on newly appointed management company, Chainbow, as the firm sets about transforming life at the Village. Chainbow has been selected by the new directors of the Britannia Village Managing Companies (the leaseholders) to make the site safer, cleaner and a more pleasant place to live. Roger Southam, chairman and chief executive of Chainbow said: “When a development has been through an unsettled phase,

Success for Jordans

Jordans has entered into a contract to provide company administration services for Crest Nicholson residential developments across the southeast. Jordans will provide company secretary administration and accounting services for more than 30 companies that Crest Nicholson have set up to manage residential sites. Lee Grove of Jordans said: “The consequences of not keeping your property management company in good order can be disastrous. The Companies Act imposes a wide range of obligations on all companies

BUSINESS BIG SHOT

Q Tell us about your background and how you came to your role at Crabtree? A After leaving school I studied at Moray House College in Edinburgh and then moved to London in 1985. I took up a position managing a community centre in Neasden. After two challenging years I decided I wanted a career break. Friends suggested I might make a good property manager and I applied for a job at Simmonds and Partners. I found I was able to combine my people skills with my interest in buildings. After the company was ta

Block insurance from a managing agent’s viewpoint

Richard Benson, estate management director of Kinleigh Folkard & Hayward, provides expert advice on block insurance from a managing agent’s viewpoint. When buying a home within a block of flats one of the most important questions to ask is regarding the insurance; who is responsible for buildings insurance, is there a block insurance policy and ultimately, what is the leaseholder covered for by the freeholder, head lessor or management company?   As a legal requirement, it is not possible to get a mor

Are you paying twice for your block insurance?

Brevent Insurance, the UK’s leading independent specialists in apartment block insurance, has shaped a number of unique policies with leading insurers to meet the needs of the flat and mixed-use property sector. Ian Reid, Brevent’s MD, warns leaseholders to check what they are paying for.   We regularly receive requests from leaseholders to help them resolve matters when they find out that they are paying for two buildings insurance policies on their flat. This is known as dual insurance and occurs when

Arranging insurance through your agent

County Estate Management (CEM) has responded to the growing need of resident management companies to insure buildings under a competitive, tailor-made policy. CEM has partnered with Oamps Special Risks to bring an insurance solution to the residential sector. The product has been devised for a residential estate consisting of approximately 400 units. The estate is insured for property, terrorism, liability, engineering and directors and officers liability. At this property, three out of five phases have

Mental block over flat insurance?

The traditional way in which flats are being purchased and managed is putting pressure on residents and tenants as they take up responsibility for the insurance and management of the block. Stuart Alexander, an independent Insurance Broking firm, is tackling the issues surrounding this added level of responsibility for residents and tenants, and have developed a new insurance product called Flatprotect. Flatprotect focuses on the fact that right to manage companies, residents’ associations and flat-owne

Shared Dish - the free and easy digital TV solution for blocks of flats

Chambers Place is a residential development in Purfleet, east London, comprising seven blocks of flats.   As is the case at many other blocks, demand for Sky TV is high among the residents of Chambers Place. But in the absence of a communal TV system, some residents put up minidishes in order to receive it. The managing agent of Chambers Place, David Moorer of Ringley, was keen to give the residents choice and to meet the demand for Sky TV, but he also wanted a system that all residents could use. He cont

The hot topic - Fire management in blocks of flats

In this occasional health & safety series, David Foster explains about fire management in a block of flats. It is now more than six months since the Regulatory Reform (Fire Safety) Order 2005 was introduced. As was predicted at the time it has taken a little while for these new regulations and procedures to bed down and it is apparent that there are still differences of interpretation on aspects of fire protection measures between the various local fire authorities. However it is evident that all local

Vera Baird QC Government’s stance on commonhold

News on the Block interviewed Vera Baird QC MP, until recently Justice Minister at the new Ministry of Justice, to ask if the Government has been successful in getting the message across about commonhold. NOTB: There are just 13 commonhold schemes in England and the law has been in place for three years, would you consider this disappointing?   VB: Yes. It is disappointing. It’s a pity, but I don’t think it’s an immense surprise because it takes a long time to change established practices. There are stro

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