Colin Stokes

Colin Stokes

adiuvo | Director

Biography

Colin, is the founder and Managing Director of adiuvo, the largest and foremost specialist Out of Hours Service in the UK currently responsible for over 1 Million properties. A former property manager who understands the needs of the sector Colin is also a proponent of tech and AI which adiuvo continue to build for themselves and their clients.

Slow maintenance responses are driving tenant anxiety

New research from Adiuvo, the UK’s leading provider of 24/7 property management support, reveals that almost 60% of tenants report feeling increased stress or anxiety as a result of maintenance issues in their rental property, and for most, the lack of landlord action is more stressful than the maintenance issues itself. 

Landlords should earmark a quarter of rental income for maintenance and repairs 

As the Renters’ Rights Bill is passed into law, increasing the demands and expectations of landlords - not least when it comes to the proper upkeep of their properties - new research from Adiuvo, the UK’s leading provider of 24/7 property management support, reveals how much money landlords should be earmarking for repairs and maintenance each year. 

Bonfire Night could cause £1,500 in property damages

New research from Adiuvo, the UK’s leading provider of 24/7 property management support, warns that Bonfire Night could cost renters an average of £1,475 in property damage if proper care is not taken, but that with a few simple safety checks in place, the much-loved evening of celebration and community can go off without a hitch. 

Landlords in Wales most exposed to reputation damage and regulatory scrutiny due to unresponsive management

New figures from Adiuvo, the UK’s leading provider of 24/7 property management support, reveal that landlords in Wales and the North of England are the least likely to have out-of-hours (OOH) cover in place for maintenance, management or emergencies - leaving them exposed to high remediation costs, reputation damage, and even regulatory scrutiny. 

Proactive property management can save 50% on maintenance callout costs

New data from Adiuvo, the UK’s leading provider of 24/7 property management solutions, reveals the significant cost difference between in-hours and out-of-hours (OOH) maintenance callouts, underlining the financial impact of reactive property care and the importance of reliable emergency support services. 

Rental stock availability in England rises by 19.7%

The latest rental stock analysis from Adiuvo, the UK’s leading provider of 24/7 property management solutions, reveals that tenants in England are benefitting from a 19.7% increase in stock over the 12 months leading up to Q3 2025. In some areas of the country, annual stock growth easily exceeded 50%. 

UK property management market back on the rise with £33bn revenue

The latest analysis by Adiuvo, the UK’s leading provider of 24/7 property management solutions, reveals that, after a downturn last year, the size of the UK property management industry is poised for growth in 2025, seeing total annual turnover approach £33 billion. 

60% of landlords do not have out-of-hours management cover

The latest research by Adiuvo reveals the UK’s leading provider of 24/7 property management solutions, reveals that almost 60% of UK landlords do not have out-of-hours cover in place for maintenance, management, or emergencies. 

Naked tenants, basement brothels and maggot rain

When a company specialises in 24/7 property management support, it’s got to be ready to handle pretty much anything, as can be attested to by Adiuvo, whose managers have, on more than one occasion, received tenant requests that have caused them to pause and say, wait, what? 

Beyond the Inbox and the Phone: The Rise of Alternative Channels in Customer Service

For decades, customer service has been synonymous with call centres and email inboxes. These traditional channels have long served as the main conduits between customers and the businesses that serve them.

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