Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Greenfields opens its doors to new residents at community event

Housing association Peabody held an open day event at its independent living scheme Greenfields in Leighton Buzzard to give potential residents a flavour of its high-quality facilities.  Together with residents and the local MP, Andrew Selous, the Greenfields team took visitors on a tour of the new facilities and talked them through the on-site support available, while encouraging people to apply for a home through the council - who manage applications for all extra care schemes.   Peabody’s partners, inc

ARMA & IRPM PUBLISH 2023 INDUSTRY WELLBEING REPORT

ARMA and IRPM have today published their 2023 Wellbeing Survey report which has been shaped by responses from over 700 property professionals working across the United Kingdom. Now in its third year, the report reveals that property managers continue to face a range of complex and difficult challenges on a daily basis, many of which are impacting on their mental health. The 2023 survey highlights the negative impact of high workload pressures on the wellbeing of individuals. Survey data also shows that th

BTR can’t shun its greatest asset - Customer Service - because of the boom times

hereSAY publish its Lead to Lease BTR Mystery Shopping Benchmark Report 22/23: •      28 per cent of shoppers received no response to their enquiries •      36 per cent of shoppers received no follow-up in the seven days after their viewing •      78 per cent of tours included no reference to sustainability credentials   hereSAY’s Build-to-Rent (BTR) Mystery Shopping Benchmark Report reveals that although the developments still present high-quality amenities, apartments and communal areas,  a drop in cust

Agents 'most concerned' with Renters (Reform) Bill

“The Renters (Reform) Bill is the biggest worry facing agents today.” That’s the word from HF Assist, a dedicated support service for agents (and part of the HFIS group), at a recent Q&A webinar it co-hosted with PayProp, a leading client accounting platform. Representatives of HF Assist told viewers uncertainty over the bill and its impact on the industry was the top reason agents have been calling the hotline. It trumped worries over current notice periods for Section 8 and Section 21 evictions, company

Building Safety Act 2022 – Flat owner protections have unintended side effects on sales & lease extensions

The Building Safety Act 2022 (the Act) came into force on 28 June 2022. It created new financial protections around the cost of remediation of historical safety defects for leaseholders of buildings at or above 11 metres or five storeys with historical safety defects. While flat owners who benefit from this protection will welcome this unfortunately there are problems around the conveyancing process as it adjusts to the effect of the complex new rules which may adversely affect the sales process and the G

Property Management Recruitment Celebrates 15 Years of Excellence in Connecting Talent and Employers

Property Management Recruitment (PMR), a pioneering force in the property management industry, is proud to mark its 15th anniversary as a leading provider of recruitment solutions. Founded in 2008 by Dominic Rossi, and two years later joined by Mark Allen, the company has experienced remarkable growth, expanding its team to over 50 dedicated professionals. Since its inception, PMR has established a reputation for excellence in matching exceptional talent with employers across various sectors. With a commi

​​Keychain Unveils Innovative Platform for Mortgage Brokers to Modernise Client Interactions

Keychain is rolling out its cutting-edge digital platform for mortgage brokers and their clients. The platform enhances mortgage transactions by modernising key interactions between brokers and clients, including fact finding, document sharing, and e-signing of client care documents. Keychain's platform boasts custom workflows tailored to each transaction type. Over the last 18 months the company has worked closely with a group of brokers to develop the product and  refine these workflows, ensuring easy a

Scanlans recruits property manager to further bolster Leeds team

Property management and surveying firm Scanlans has expanded its team in Leeds following further growth in demand for its services. Neve Burnley has joined Scanlans as a property manager to manage sites at locations including Leeds city centre and suburbs, Wetherby, Ilkley and Selby. In her previous role she was responsible for a large mixed portfolio of over 1,000 properties across 20 residential blocks, new-build estates and commercial buildings. Neve’s appointment follows the recent arrival at Scanlans

UK’s first apartment block with reservable EV charging solution unveiled

The team behind www.GoZeroCharge.com has unveiled the UK’s first reservable electric vehicle (EV) charging solution within an apartment complex, in partnership with South Western House in Southampton. The charging solution’s capabilities mean that only a small number of charger units are required to support a large number of EVs, as the bays can be reserved in advance and on a schedule. Go Zero Charge is installing three of its smart EV chargers – Optimus – at the apartment complex, which houses 101 ap

Brady Solicitors welcomes back Liz Rowen, as Head of Litigation

Brady Solicitors are thrilled to announce the appointment of a new Head of Litigation, Liz Rowen. Liz brings with her unprecedented knowledge and experience from within the leasehold property sector, having worked within the industry for over 15 years. Liz is also familiar with Bradys having previously been a Solicitor in the Litigation team 10 years ago.  Clare Brady, Managing Director at Brady Solicitors says:  “We are delighted to welcome back Liz, as our new Head of Litigation. Our litigation team are

Ten years on and still going strong

Livingcity Group’s estate and asset management is about to celebrate a 10-year partnership with the ground-breaking Graven Hill village development at Bicester. Based in Oxfordshire, Graven Hill is the largest self and custom build development in the UK and this game-changing project offers a transformative route to building your own home, as well as offering affordable homes and apartment schemes as part of the award-winning community.  Livingcity Group was introduced to the scheme almost at its inceptio

MRI Software Strengthens Commitment to Advance Diversity, Equity and Inclusion in the Workplace

MRI Software is reinforcing its commitment to Diversity, Equity, and Inclusion (DEI) with a new strategy that puts the company at the forefront of DEI action in the PropTech sector. This follows the company’s Chief Executive Officer Patrick Ghilani committing to a broader CEO initiative aimed at championing such efforts in the workplace. In supporting CEO Action for Diversity & InclusionTM, Ghilani joined over 2,000 CEOs pledging to take action to cultivate a workplace where diverse perspectives and exper

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