Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Trinity & Chainbow Merge

Trinity (Estates) Property Management Limited and Chainbow Limited announce the merger of their block management business to create possibly the largest privately owned residential management firm in England and Wales. Trinity Chainbow’ is a new business venture that amalgamates Chainbow’s London-based block management experience with Trinity Estates’ national operations to provide property management to approaching 35,000 homeowners in England and Wales. The merger aims to benefit all leaseholders by poo

Residential Leasehold Consultation Update

The outcome of a consultation exercise conducted by the Department for Communities and Local Government on proposals for increasing leasehold upper value limits has been announced. Upper value limits determine eligibility of residential long leaseholders to rights to remain in their flats at the end of their lease terms or to extend their lease under existing legislation. Although with just 17 responses, there was a low level of response to the consultation, there was general support for updating the valu

Sky Helps London Landlords Make The Switch Ahead Of The Olympic Games

The Olympic Games start on 25 July and are sure to be a TV highlight of the year. However, with London switching to digital TV in April, landlords and managing agents of apartment blocks that aren’t yet digitally ready are being urged to make preparations now. According to Sky Communal TV Solutions, there are still private apartment blocks in the capital not fully ready for switchover. Some landlords are unclear on what needs to be done, have concerns about costs and find the whole process confusing. Bren

Toxic Times for Septic Tanks

The Environmental Permitting (England and Wales) Regulations 2010 impose obligations on occupiers whose properties use septic tanks or package sewage treatment plants rather than connecting directly to the public sewer. Gemma James, Partner in the Property Department at Mundays Solicitors LLP explained: “It was intended to be compulsory from 1st January 2012 for all such occupiers to ensure their tank or plant is registered with the Environment Agency but this is now only the case for Wales because a form

Streamlight Tower appoints Hera as managing agent

Hera Management Services have been appointed to manage the prestigious Streamlight Tower in Tower Hamlets, London. Hera’s Managing Director, Suzanne Wicks, said “We are very excited to sign the management contract for Streamlight Tower. This is a fantastic opportunity for us to provide a first class, customer focussed and professional service for the residents of this award winning building.” A wholly owned subsidiary of Swan Social Enterprise Group, Hera combines expertise from the private sector with

Court of Appeal Awards Flat Owner Damages In Self-Managed Block

The Court of Appeal The Court of Appeal has awarded £6,452.50 damages to a flat owner who complained about the actions of a lessee controlled management company. The disputes occurred at Framewood Manor, a luxury apartment development in Buckinghamshire. The Appellant, Mrs. Newman made a number of complaints against the management company alleging breach of covenant, including one of loss of amenity as a consequence of the nearby doorway to the swimming pool being blocked up due to excessive condensation.

£90,000 service charges reduced to £250 following leaseholders challenge

Flat owners at Emanuel House have won a major case against Westminister City Council. The situation arose after the original contract value for repair and improvement work at the block escalated from £2.2m to an estimated £3.6m. As a direct result of these works Westminster City Council were seeking contributions through the service charge of between £50,000 and £90,000 per flat/leasehold. Landmark Leasehold Advisory Services was instructed by 35 residents to piece together and fund professional represe

"There needs to be a cultural change in the approach to managing service charges"

"There needs to be a cultural change in the approach to managing service charges" So said the Planning and Housing Committee of the London Assembly in its hard-hitting report into service charges in the Capital, Highly Charged. Around 100 responses were received by the investigating Committee, one of the highest contributions for any such report at City Hall. These responses informed the Committee to decide that the leasehold system is not working as well as it could be and they made nine probing Recomm

New online portal looks to save thousands for property buyers and sellers

A new online property portal has launched to help individuals save thousands of pounds when buying or selling a property. Housetrade.co.uk enables individuals to sell their property privately, avoiding excessive estate agency fees and putting them in control of negotiations and viewings.

Insurance - An Excess on Water Leaks

The most common insurance claim in blocks of flats involves water leaks. It is perhaps an accepted hazard of high-density, multi-occupancy, urban communal living. However, as this case study shows, in extreme cases water leaks are a serious problem damaging both property and wealth. Imagine a typical new build with 80 plus units constructed in the last five years, in the midst of the housing construction boom. It could be just one of many attractive new build developments that seduced purchasers with as

£62M buys Peverel out of administration

Peverel Group, the largest residential managing agent in the UK, has been bought by a consortium of private equity companies comprising Chamonix Private Equity and Electra Partners. The holding companies of Peverel were placed into administration in March 2011 and Zolfo Cooper were appointed as administrators. However, this transaction includes not just the holding companies, but the operating subsidiary companies as well which includes the management of retirement properties, property sales, insurance

PROPMAN X3 LAUNCHES

Grosvenor Systems has launched Propman X3, the latest version of the property management and integrated financial accounting software solution. This new release has been principally shaped by feedback from over 180 of their clients, and claims to deliver multiple efficiency gains for property owners, developers and occupiers, block managers, managing agents and local authorities. New features include an integrated customer relationship management (CRM) capability, an enhancement to the existing User Defi

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