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Alexandre Boyes were awarded silver in the Best Single Lettings Office South East and shortlisted for the Best Block Management Office by the Times / Sunday Times Property Awards. The Judges Report stated: “This agency is well run, offering a wide ranging and appealing level of services.” Kate Boyes commented that ‘this is a particularly exciting recognition for our estate and block management discipline, a department in its infancy, with lots of exciting developments planned.’

The Institute of Residential Property Management is celebrating as Gemma Tracey (Marr-Johnson & Stevens) became the Institute’s 2,000th member. Anthony Essien, Chief Executive of LEASE said “the IRPM have played a major role in raising standards within the property management profession.  I congratulate them in achieving this significant membership milestone”. Landlords and Residents’ Management Companies are increasingly expecting their managing agents to demonstrate that they employ appropriately qual

Specialist service charge and ground rent recovery solicitors, J B Leitch LLP has celebrated the opening of their new office in Liverpool City Centre. The firm recently purchased an additional 3,000 sq ft of lower ground floor office space on Kent Street, close to their existing offices in the Ropewalks district of Liverpool. Jonathan Leitch, managing partner of the firm said: “On top of the £250,000 investment in the refurbishment, we are also planning a further IT investment to ensure our IT infrastr

ONE of the North West’s largest independent corporate insurance brokers, Bridge Insurance Brokers Limited, has announced the launch of a London office. Well established as a national and international broker and risk adviser, Bridge is capitalising on 40 years of success in the industry. The Award winning firm have recently designed an exclusive and specialist insurance facility for blocks of flats, called FlatGuard. FlatGuard provides an all round insurance solution incorporating wide-ranging bespoke

The FPRA and The Leasehold Advisory Service teamed up for a Leaseholder Residents Rights Workshop organised and chaired by local Walthamstow MP Stella Creasy. Stella Creasy said: ‘Over the course of the last few months a number of subjects relating to leases have been raised with me by local residents. These include increases in Service Charges, the poor performance of management companies, the requirement to take insurance cover with the management companies preferred insurer, and most recently increas

Over the last 6 months of reported cases, the Ombudsman Services: Property has investigated 9 cases of complaint against managing agents. In reaching its final decision, the Ombudsman required the managing agent to apologise (in three cases), to pay compensation of between £50-100 (in three cases), to take remedial action (in eight cases) and to take no further action (in one case). The complaints presented included: failure to provide a service charge certificate with the accounts, failure to upkeep the

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[extra:quotes:boxoutcopy=1] The West Sussex Flats Insulation Project In 2008 a Partnership of 6 adjoining Local Authorities formed the West Sussex Partnership, and won a bid for 3 years of funding from the Regional Housing Board to help fund any excess payments required for Warm Front grant applicants. When the Warm Front Grant maximum was increased at the start of 2009, demand for ‘top-up’ funding was greatly reduced and the Government Office for the South East (GOSE) permitted the West Sussex Partne

[extra:quotes:boxoutcopy=1] Recovery of residential service charges is a minefield, particularly for unwary landlords who do not demand or give details of sums due by way of service charge within time limits set by the Landlord and Tenant Act 1985. Section 20B of the 1985 Act provides that a landlord has 18 months from incurring a service charge expense to demand or notify the leaseholders of payment. Otherwise, a landlord will be prevented from recovering any sums incurred outside the time limit. There

Auditioning for a replacement managing agent can feel like a time-consuming gamble, and it’s not a process you want to keep repeating. With numerous managing agents to choose from, how do you differentiate between the many hopefuls and make sure you find the one who is exactly right? The standard procedure is to find companies which are members of the Association of Residential Managing Agents (ARMA) or the Royal Institution of Chartered Surveyors (RICS), invite a selection of firms to tender, listen to

A 191 page guide to fire safety in blocks of flats has been published by the Local Government Group. The document also includes relevant case studies that focus on some of the common issues found in blocks of flats with suggested fire safety solutions. FPRA Chairman Bob Smytherman, who was also a member of the reference group that produced the guide, said: “The previous advice covered most types of property, but it was never sufficient for common parts of blocks of flats and some landlords and residenti

Many former military personnel can be found on-site managing apartment blocks as the front line in estate management. News on the Block interviewed three estate managers with military backgrounds. Paul Harrison, Development Manager, West End Quay Walter Arciaga, House Manager, River Gardens Morris Dickson, Estate Manager, Holborough Lakes [extra:quotes:boxoutcopy=1] NOTB: Why do ex-military personnel make good estate managers? PH: Although people might not realise it, being a Development