Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

Legal Tool Kit - How to Enfranchise

Enfranchisement is a group (or collective) right for leaseholders of flats to buy the freehold of the building they live in. Leaseholders have this right even if the freeholder or landlord does not wish to sell and the process must be exercised through a nominee purchaser. Qualification To exercise the right to enfranchise, you must be a qualifying tenant. In general terms this means your lease was originally granted for a term of 21 years or longer; it does not matter if the lease has less than 21 ye

Justice At Last

In this case summary Mira Bar-Hillel explains how leaseholders in a block of flats in London won a crucial LVT hearing to replace the management company running their building after years of swinging charges and neglect. News on the Block readers may remember the story of how I began the leasehold campaign in the Evening Standard in October 1995, which resulted in the 1996 and 2002 Acts. More than 11 years on and with so much water under the bridge, imagine my surprise when I was contacted by a leasehol

A David and Goliath Story of Managing Agents

Small is beautiful. Well, at least that is the mantra I use as the founder of a small business located in the cut and thrust of the central London block management market. The world of the managing agent has changed enormously during the past five years, due to both legislative changes and market forces. The house-building boom has been a major factor in the growth of the super agent (the word super referring to size and not necessarily ability). As managing agents grew on the back of this boom so the po

Modern Living - Your Space

With a booming flat living market, coupled with a greater choice of high-quality urban flats – residents have come to expect a high level of quality and service from their home, reports Michael Deighton. The UK housing market has seen many changes in recent years, as have individual needs and requirements. With people working harder and longer than ever before, our living spaces should be an oasis of calm relaxation, a nice thought, but the reality is that most residents couple this ideal of tranquillit

HIP - hopeless, inefficient and pathetic?

John Mills of the Association of Retirement Housing Managers despairs at this latest Government debacle. The Home Information Pack (HIP) saga limps along. As you recall anyone putting their flat up for sale after June 1, 2007 was to be required to have a HIP available before marketing commenced. But on the May 22 the Government announced a series of changes and a delay until August 1, 2007. This was after the Minister responsible had argued for and won a vote to implement HIPs. So this is how it stands:

Jumping on the buy-to-let train...

Buy-to-let has never been more popular: there are more than a million buy-to-let properties in the UK, and buy-to-let mortgages total over £85bn. News on the Block recently met two investors who are breaking new ground in this area. Buy-to-let mortgages have been around since 1996, but have dramatically changed the shape of residential property investment. They have provided the man in the street easier access to property investments than ever before and these days it’s not unusual for people to own a se

Modernising property management

Property management issues will be addressed in a special breakout session at Property Week’s RESI 07 conference for which the full programme has now been unveiled. Improvement in property management is seen as vital in attracting more institutional investment into the sector. Howard Morgan, managing director of the Real Service Group, will lead the workshop on ‘Modernising Management’ that features Nicolas Shulman, founder of News on the Block, Roger Southam, MD of Chainbow and Liz McAllum, director of

Residents make golden discovery with a little help from CEM

The residents of a block of flats in Bayswater are celebrating the successful recovery of commercial rates amounting to a staggering £86,414.80. County Estate Management (CEM) was appointed as the managing agent of the building in July 2004. Having reviewed the budgets and expenditure, CEM queried with the residents why commercial rates were being applied and paid for in respect of the health club situated at 50 Kensington Garden Square (50 KGS). In conjunction with Nick Clabbon and Company, a specialist

Peverel OM wins major RICS Award

Peverel OM’s interactive customer website, Avenue, has won this year’s RICS Award for Property Management Strategy and Delivery – Private Sector. Managing director at Peverel, Lee Middleburgh said: “As a leading agent in the property management field, it is important we look for new and innovative ways in which to deliver quality management services to our residents and clients. Avenue has been so well received that we are already developing the site to offer even greater functionality.” Adam Cooper at

Chainbow steers a new course at Britannia Village

Residents of Britannia Village – a development of 850 homes in East London – are keeping a watchful eye on newly appointed management company, Chainbow, as the firm sets about transforming life at the Village. Chainbow has been selected by the new directors of the Britannia Village Managing Companies (the leaseholders) to make the site safer, cleaner and a more pleasant place to live. Roger Southam, chairman and chief executive of Chainbow said: “When a development has been through an unsettled phase,

Success for Jordans

Jordans has entered into a contract to provide company administration services for Crest Nicholson residential developments across the southeast. Jordans will provide company secretary administration and accounting services for more than 30 companies that Crest Nicholson have set up to manage residential sites. Lee Grove of Jordans said: “The consequences of not keeping your property management company in good order can be disastrous. The Companies Act imposes a wide range of obligations on all companies

BUSINESS BIG SHOT

Q Tell us about your background and how you came to your role at Crabtree? A After leaving school I studied at Moray House College in Edinburgh and then moved to London in 1985. I took up a position managing a community centre in Neasden. After two challenging years I decided I wanted a career break. Friends suggested I might make a good property manager and I applied for a job at Simmonds and Partners. I found I was able to combine my people skills with my interest in buildings. After the company was ta

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