Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

All Change Please!

2014 saw many ups and downs in the sector and 2015 promises many more. The Competitions and Markets Authority (CMA) Market Study released in December 2014, which surveyed leaseholders’ opinions on property management services, made recommendations for improvements to the sector which will have broad consequences for all. The report shows that the CMA considers the service delivered by Property Managers to be effective and efficient, but nonetheless recognised that there were issues concerning the level o

Future proofing costs, energy and lighting

Residential lighting  is vital to the safety and wellbeing of everyone using any building. Having been through a prolonged period of austerity, every management group, housing trust and council wants lighting to be efficient, innovative and environmentally friendly. This is quite a tall order for the humble light bulb. So is there a solution that will deliver all of this and cut costs? By bringing in specialists in lighting solutions vast financial and energy savings offering extraordinarily rapid retur

Flood Re proposals ‘won’t protect flat owners’

The British Property Federation (BPF) has criticised the Government for not widening the scope of the Flood Re scheme to include those who live in leasehold flats. In its response to the consultation it ran last year on Flood Re regulations, DEFRA has indicated that it will include properties in council tax Band H in the scope of the scheme. Although this has been welcomed by the property industry, there is disappointment that the Government has not gone further. Flood Re is the agreement struck between

Tackling service charge ‘voids’ in an RTM company 

It was a familiar scenario during the recession: a developer built a new block and then, when they couldn’t sell all the units as hoped, decided to cut their losses and rent out the unsold flats on an assured shorthold tenancy basis. Where the block has subsequently been part of a Right to Manage process, the RTM company can then find that the service charge percentages for the estate are not adding up to 100% – and that they are facing a growing deficit in collections. There is no lease to enable the u

Administration charges - what are they?

A landlord will sometimes charge for items of expenditure which are not service charges. Since the introduction of the Commonhold and Leasehold Reform Act 2002 (CLRA 2002) these charges have become regulated (to some extent). The act defines an “administration charge” as “an amount payable by a tenant of a dwelling as part of or in addition to the rent which is payable, directly or indirectly” for one of the following: Costs associated with the granting of approvals under the lease or considering appl

Delta helps protect vulnerable housing association residents

Delta Security has installed a new door entry and CCTV system into Rotheley House, a supported-living housing development in Hackney, helping residents who suffer from mental health issues and learning difficulties to manage their own security and to live independently. Following an assessment of the property, Delta upgraded the door entry system to an isolated digital video entry system using the latest Videx Kristallo colour apartment handsets. These provide users with clear video images of visitors. T

Survey reveals the ‘Harrods Effect’

A new report from Harrods Estates has revealed a property price plateau centred on the famous department store. State-of-the-art computer modeling was used to produce a hot spot map of sales values and volumes within various walking times from Harrods, and the results showed significant jumps in property value the closer a resident lives to the Knightsbridge store. The average value for all residential properties sold between 2011 and 2014 within a five-minute (360m) walk of Harrods was £2,149 per sqft

Average British home value grew by more than £15,000 in 2014

The average home in Britain increased in value by £15,191 over 2014, equivalent to £42 a day, according to property website Zoopla. Average property prices across the country have risen by an average of 6% over the past year to £268,895. However, the majority of house price growth was seen in the first half of the year, with prices having only risen by 1.4% since June. London has continued to lead with average property values growing by 15%, an increase of £81,619 over the last 12 months. The South East

£21.9 billion in BTL mortgage repayments during year

The combined cost of buy to let (BTL) mortgage repayments in the last 12 months is £21.9bn, according to the UK’s the National Landlords Association (NLA). Approximately one million landlords in the UK have some form of BTL borrowing, with the average cost of their mortgage repayments in the last year £20,950. These figures, which exclude upfront deposits of typically 25 per cent of property value, emerge shortly after the Bank of England announced a high of £8bn of BTL lending in quarter three of 2014.

Majority of MPs prefer council tax revaluation to a mansion tax

Sixty-nine per cent of MPs believe additional higher-rate council tax bands would be a better way to reform annual property taxes on high-value homes than introducing a mansion tax. That’s according to a poll commissioned by the British Property Federation (BPF), which revealed that 39% of Labour MPs surveyed favour additional higher-rate council tax bands over a mansion tax. Just over half (56%) thought a mansion tax would be preferable. The majority (89%) of Liberal Democrat MPs surveyed also prefer a

Many landlords and tenants missed deadlines for evidence during deposit disputes

The Deposit Protection Service (DPS) is encouraging landlords and tenants to submit evidence on time during tenancy disputes after figures revealed that large numbers failed to do so during 2014. The DPS says that 17.63% of landlords required to submit evidence after agreeing to dispute resolution either missed their deadline or sent in nothing during 2014, meaning an automatic ruling or pay out for the tenant. Meanwhile the figure was higher for tenants, at 22.86%. Alexandra Coghlan-Forbes, Head of Adj

Q&A - Damp / Mould 

QUESTION  We are residents [leasehold owners] of a flat. We have had a leakage problem from the exterior walls for more than a year. The water seeps into the interior walls and ceiling causing the walls to be damp when it rains. This leads to lots of mould on the walls. The Managing Agent emailed us on 11 Dec 2013 to say the external work was completed. When we checked, we saw a tiny fraction of the wall was patched up, and only on one side. In January 2014, the Managing Agent called in a surveyor who

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