Featured Articles

Get the answers to your questions and stay up to date about apartment building management with our featured articles and NOTB guides, on topics such as service charges, right to manage, buying your freehold, major works, building insurance and other issues about blocks of flats.

JAR Adopts MRI Software’s Agentic AI to Streamline Workflows and Support Resident Service

London block management firm will use MRI Agora Orchestrator to automate high-frequency, repetitive tasks across credit control, maintenance and document processing, giving teams more time to focus on residents and clients 

Jonathan Hawthorne takes the helm at Romans Sales

Romans, part of LRG, has appointed Jonathan Hawthorne as Sales Director, in his 25th year of working for the estate agency.  Jonathan joined Romans in 2001 as a Trainee Sales Advisor and has enjoyed a highly successful career path, becoming the Manager of Romans flagship Bracknell office in 2014, before being promoted to Area Sales Manager, Area Sales Director and Regional Sales Director.

What Making Tax Digital actually means for landlords - and where lettings agents fit in

he lettings experts at Beresfords Group have released advice to help landlords navigate Making Tax Digital (MTD) and understand the role that lettings agents can play in supporting this change. As of April 2026, unincorporated landlords with a gross qualifying income over £50,000 based on the 2024-2025 tax year, will be required to keep digital records and submit quarterly updates to HMRC

Eatos Group acquires Fitzrovia residential block from Watling for £9.7million

Watling Real Estate has sold a substantial apartment block in the heart of Fitzrovia in London for £9.7 million. Eatos Group has acquired Emerson Bainbridge House, an unbroken block of 13 residential apartments. 

London retail parks could provide space for 11,200 new homes - research finds

19 retail parks across London could accommodate around 11,200 new homes as part of mixed-use redevelopment, according to research from planning and development consultancy Lichfields.  The study, Car parks to communities, looked at 102 retail parks across 29 London boroughs, representing around 9.1 million sq ft of retail floorspace. It identified 19 sites across 13 boroughs with potential for further housing after screening for accessibility, planning commitments and policy protections, flood risk and proximity to local services.

Awaab’s Law Phase 2: Fire Safety

Awaab’s Law is named in memory of Awaab Ishak, the two-year-old boy who died in 2020 after prolonged exposure to severe mould in his family’s social home. His death showed the consequences of slow and ineffective responses to hazards reported by residents. 

Almost half of dog owners would reject dream home if it failed pet test

Almost half (45%) of UK dog owners say they would walk away from their dream home if it did not suit their dog, as Berkeley puts its pet-friendly Birmingham development, Glasswater Locks, to the four-legged test for World Animal Day (4th October).

L&Q launches new collection of Shared Ownership homes at High Street Quarter, Hounslow

L&Q is set to launch a collection of one and two-bedroom Shared Ownership apartments and two bedroom duplexes at High Street Quarter on Saturday 3rd October, offering first-time buyers an opportunity to get onto the property ladder in the heart of Hounslow.

Pinnacle Group grows Wood Wharf presence with 72 affordable homes

Pinnacle Group has expanded its role at Wood Wharf in Canary Wharf, London, with the addition of 72 new affordable rented apartments, delivered in partnership with CBRE Investment Management (“CBRE IM”) and CWG. The first residents are now moving into their new homes.

Lomond appoints Neil McGimpsey as Chief Revenue Officer for Southern Region

Lomond, one of the UK’s leading lettings and estate agency networks, has today announced the appointment of Neil McGimpsey as Chief Revenue Officer (CRO) for Lomond's Southern Region. He will lead the growth and performance across Lomond’s portfolio of brands in the region, including Charters, Miles & Barr, Prospect and Ocean.  

Pinnacle Group invests in growing BTR and PRS business with senior appointment

Emma brings more than 20 years' experience in the residential property sector, with expertise spanning lettings, property management, build-to-rent operations and business leadership. Throughout her career, she has held senior roles across the industry, leading multi-site lettings operations and national property services teams, with responsibility for people, performance, compliance and commercial delivery.

Facilities management needs to be more than keeping the lights on

Facilities management is one of those industries that people tend to notice when something goes wrong. A light goes out, the heating stops working, there is a leak, a door fails or an alarm starts causing problems. Someone makes a call and expects someone to turn up and fix it.

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